Aaliyah Galvez
Littlerock,CA
Summary
Cashier with a strong background in customer service and sales, recognized for exceptional team leadership and performance maximization.
Newly Certified Phlebotomist with comprehensive training in venipuncture and patient comfort techniques. Seeking to leverage expertise in a challenging retail environment to drive sales growth and enhance customer experiences.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Nds Burgers
Littlerock, CA
06.2021 - Current
- Identified discrepancies between actual sales figures and expected totals.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Counted and balanced cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Analyzed sales data reports to identify trends in customer buying habits.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered phone calls to assist customers with questions and orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained work area and kept cash drawer organized.
Phlebotomist
Palmdale medical Clinic
Palmdale, CA
11.2024 - 12.2024
- Prepared specimens for transport to external laboratories.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Maintained a clean, safe, and organized work environment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Interacted with patients to gather and record data prior to blood draws.
Education
Graduate Certificate - Phlebotomy
Clinical Training Institute
Lancaster, CA12-2024
Some College (No Degree) - Nursing
Antelope Valley College
Lancaster, CASkills
- Cashier training
- Workload prioritization
- Empathy and patience
- Customer engagement
- Flexible schedule
- Basic math
- Problem-solving
- Time management
- Positive attitude
Languages
Spanish
Native/ Bilingual
ASL
Native/ Bilingual
Timeline
Phlebotomist
Palmdale medical Clinic
11.2024 - 12.2024
Cashier Team Lead
Nds Burgers
06.2021 - Current
Graduate Certificate - Phlebotomy
Clinical Training Institute
Some College (No Degree) - Nursing
Antelope Valley College