Aaliyah Johnson-Buyna
Tampa,FL
Summary
Dedicated professional skilled in customer service and team leadership. Demonstrated experience in problem resolution and operational oversight, contributing to positive customer experiences and efficient daily operations. Eager to leverage these strengths in a challenging role.
Overview
1
1
year of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
Raleigh, North Carolina
06.2025 - 01.2026
- Communicated effectively with management regarding staff performance issues.
- Monitored inventory levels and restocked supplies as needed.
- Oversaw daily operations to ensure smooth shift transitions.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Crew Member
Cookout
Wake Forest, North Carolina
01.2025 - 06.2025
- Prepared food items according to Cookout's quality and safety standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated kitchen equipment safely while following proper procedures.
- Collaborated with team members to ensure efficient service during peak hours.
- Restocked supplies and ingredients to support ongoing kitchen operations.
Education
High School Diploma -
Wake Forest Highschool
Wake Forest, NC06-2026
Skills
- Customer service
- Team leadership
- Inventory management
- Effective communication
- Problem resolution
- Time management
- Cash handling
- Team-building activities
- Shift checklists
- Technical support
Languages
English
Professional
Timeline
Shift Leader
Tropical Smoothie Cafe
06.2025 - 01.2026
Crew Member
Cookout
01.2025 - 06.2025
High School Diploma -
Wake Forest Highschool