Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aaliyah Mitchell

somerset

Summary


Guest Services professional with background in delivering exceptional customer experiences in hospitality environments. Skilled in problem-solving, conflict resolution, and maintaining customer satisfaction. Known for strong team collaboration, adaptability, and consistently achieving results. Proficient in handling guest inquiries, managing reservations, and ensuring smooth operations. Reliable, flexible, and focused on enhancing guest services and operational efficiency.

Overview

2
2
years of professional experience

Work History

Guest Service Representative

Top Golf
08.2023 - 08.2025
  • Provided exceptional service to guests, ensuring positive experiences and addressing inquiries promptly.
  • Assisted in managing guest check-ins and check-outs, contributing to efficient front desk operations.
  • Learned and utilized reservation systems to process bookings and modifications accurately.
  • Greet and welcome guests to the bays, providing information about Topgolf offerings.
  • Assist guests with bay setup and provide instructions on how to use Topgolf technology

Education

Bachelor of Science - Computer Science

Kean University
Union, NJ
05-2029

Skills

  • Customer service
  • Computer skills
  • Guest accommodations
  • Detail-oriented
  • Guest relations
  • Financial transactions

Languages

English
Native or Bilingual

Timeline

Guest Service Representative

Top Golf
08.2023 - 08.2025

Bachelor of Science - Computer Science

Kean University