Aaliyah Ortiz
Logansport,IN
Summary
Dedicated team member with proven skills in customer service, problem-solving, and staff supervision. Committed to enhancing customer satisfaction and maintaining high service standards.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Restaurant Team Member
Restaurant Claribel
Logansport, Indiana
03.2026 - 08.2026
- Coordinated shift schedules to ensure adequate staffing during peak hours.
- Supervised staff to maintain high service standards and customer satisfaction.
- Resolved customer complaints promptly to enhance dining experience.
- Assisted in maintaining cleanliness and organization of dining areas effectively.
- Conducted regular team meetings to discuss service improvements and updates.
- Organized training sessions and events, coordinating logistics for participants.
Retail Associate
Martins Grocery Store
Logansport, Indiana
03.2025 - 04.2026
- Maintained accurate cash register and balanced daily transactions.
- Managed opening procedures to ensure timely store readiness.
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted in training new staff on opening tasks and protocols.
- Maintained records of orders received by phone or online ordering systems.
Crew Member
Mcdonalds
Logansport, Indiana
03.2023 - 04.2024
- Assisted customers with orders, delivering prompt and friendly service to enhance customer satisfaction.
- Prepared food items following company standards and safety guidelines to ensure quality and compliance.
- Operated kitchen equipment safely and efficiently during busy shifts.
- Maintained cleanliness of work areas and dining facilities to create a welcoming environment for guests.
- Handled cash transactions accurately and processed payments quickly.
Education
High School Diploma -
Logansport Highschool
Logansport, IN06-2025
Skills
- Customer service
- Complaint resolution
- Food safety practices
- Shift scheduling
- Staff supervision
- Order management
- Cash management
- Event coordination
Certification
- 40 hour Jail Course
Languages
Spanish
Professional
Timeline
Restaurant Team Member
Restaurant Claribel
03.2026 - 08.2026
Retail Associate
Martins Grocery Store
03.2025 - 04.2026
Crew Member
Mcdonalds
03.2023 - 04.2024
High School Diploma -
Logansport Highschool