Aaliyah Washington
Concord
Summary
Skilled dispatcher with several years of experience. Adept at coordinating schedules and field personnel to provide efficient service to customers. Well-versed in shipping and emergency policies, delivery requirements and driver practices.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Dispatcher
Proguard security services
San Francisco
06.2025 - 01.2026
- Coordinated daily dispatch operations to ensure timely service delivery.
- Monitored communication channels to receive and respond to service requests.
- Assigned tasks to security personnel based on location and urgency.
- Utilized dispatch software to track vehicle locations and status updates.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Dispatcher
Allied Universal
San Francisco
08.2022 - 09.2024
- Maintained accurate incident logs and reporting, ensuring compliance with state security regulations and enhancing operational transparency.
- Coordinated dispatch operations to ensure timely security responses, resulting in improved incident resolution and enhanced team collaboration.
- Streamlined incident reporting processes, leading to noticeable improvements in operational transparency and compliance.
- Monitored CCTV and alarm systems, analyzing data to identify patterns, which facilitated proactive security measures and risk mitigation.
- Maintained comprehensive logs of incidents and responses, ensuring accurate documentation and compliance, which strengthened operational integrity.
Material Handler
Tesla
Fremont
01.2021 - 05.2022
- Maintained accurate inventory records, facilitating smooth stock management and minimizing discrepancies in order fulfillment.
- Coordinated with team members to optimize recycling operations, improving waste management and supporting sustainability initiatives.
- Developed comprehensive reports on inventory trends, enabling informed decision-making and contributing to strategic planning.
- Fostered a positive team environment by assisting colleagues with inventory organization, promoting collaboration and shared success.
- Standardized order delivery processes, enhancing efficiency and ensuring timely fulfillment that boosted technician productivity.
Education
HIGH SCHOOL DIPLOMA -
Independence High
San Francisco 08.2019 - 06.2022
Skills
- Communication
- Active Listening
- Multitasking
- Negotiation
- Public Speaking
- Leadership
- Data Entry
- Team Work
- Conflict Resolution
- Decision Making
- Adaptability
- Organization
- Microsoft Office
- Access Control
- Crisis Management
- Inventory Management
- Forklift Operation
- Time Management
- Training Development
- Customer Engagement
- Inventory Control
- Safety Management
- Database management
- Security monitoring
- Record keeping
Languages
English, Native
Timeline
Dispatcher
Proguard security services
06.2025 - 01.2026
Dispatcher
Allied Universal
08.2022 - 09.2024
Material Handler
Tesla
01.2021 - 05.2022
HIGH SCHOOL DIPLOMA -
Independence High
08.2019 - 06.2022