Aaron Beaver
Townplace Suites by Marriot
West Lafayette,Indiana
5
years of professional experience
CAREER OBJECTIVE IS TO WORK WITH THE COMPANY TO ACHIEVE THE COMPANY’S MISSION STATEMENT AND TO MAKE A POSITIVE OUTCOME IN THE COMMUNITY TO THOSE WE SERVE AND TO THE FAMILIES AND INDIVIDUALS AROUND US THAT WE INTERACT WITH AND THOSE WITH IN THE COMPANY OF WHOM WE WORK WITH. TO HOLD THE COMPANIES VALUES AS WE PRACTICE THE ETHICS OF THE BUSINESS.
Work History
FRONT DESK AGENT/NIGHT AUDITOR
8 Months- Greeting and welcoming guests in a friendly and professional manner upon their arrival and assigned rooms. Checking-in and checking-out guests efficiently and accurately. Answering the phone calls and responding to guest inquiries. Providing information about hotel facilities, services, and local attractions. Provide information about available rooms, rates and amenities. Assisting with guest requests such as booking reservations in-person, phone, and online. Registering guests collecting necessary information. Managing inventory of online and phone reservations. Handling guests complaints and resolving issues promptly. Responding to clients’ complaints in a timely and professional manner. Maintaining a clean and organized front desk area. Collaborating with other hotel departments to ensure guest satisfaction. Performing all check-in and check-out tasks. Informing customers about payment methods and verifying their credit card data. Informing and updating with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
- (765-269-4470)
CREW MEMBER
8 Months- Providing friendly and efficient service to customers, ensuring a positive dining experience. Addressing customer inquiries and concerns promptly and professionally, fostering a welcoming atmosphere. Assisting in the preparation of menu items according to McDonald’s standards. This includes cooking, assembling, and packaging food items while adhering to food safety and hygiene regulations. Uphold cleanliness standards in the dining area, kitchen, and restrooms. Regularly clean tables, floors, and equipment to ensure a hygienic environment for both customers and staff. Work collaboratively with team members to ensure smooth operations during peak hours. Communicate effectively to coordinate tasks and support each other in delivering excellent service. Assist in monitoring inventory levels of food and supplies. Notify management of low stock items to ensure timely restocking and prevent service interruptions. Following all company policies and procedures, including health and safety regulations. Ensure compliance with local health codes and food safety standards to maintain a safe working environment. Participating in training programs to enhance skills and knowledge about menu items, customer service techniques, and operational procedures. Mentoring new employees by sharing best practices and company values. Addressing customer complaints or issues with empathy and professionalism. Working to resolve problems quickly and effectively, ensuring customer satisfaction and loyalty. Following strict food safety guidelines, including proper food storage, handling, and preparation techniques. Regularly check food temperatures and expiration dates to ensure quality and safety. Contribute to achieving sales targets and performance goals set by management. Actively participate in team meetings and discussions to strategize on improving service and sales. Foster a positive and inclusive workplace culture by supporting colleagues and maintaining a respectful attitude. Participate in team-building activities and contribute to a collaborative atmosphere. Operating kitchen equipment safely and efficiently. Report any equipment malfunctions or maintenance needs to management to ensure a safe working environment. Thrive in a fast-paced environment by managing time effectively and prioritizing tasks. Stay focused and organized during busy periods to maintain service quality. Participate in health and safety training and adhere to all safety protocols. Ensure that personal protective equipment is used when necessary and that safety procedures are followed. Represent McDonald’s positively in the community by participating in local events and initiatives. Build relationships with customers to enhance brand loyalty and community engagement. Willing to work various shifts, including evenings, weekends, and holidays, to meet the needs of the business. Adapt to changing circumstances and remain open to new challenges and responsibilities.
- (765-269-4470)
VALET
6 Months- Providing safe and reliable transportation in a timely manner. Providing customer service that is a positive and friendly experience and maintaining a clean and comfortable vehicle. Maintaining the car by keeping the vehicle very clean and in good working order. Using navigational systems and knowledge of local roads.
DISPATCHER
1 Year- Ability to work and communicate effectively with others to promote a team environment that supports the other coworkers. Providing customer service by building and maintaining relationships with customers and responding to their needs and expectations. Working collaboratively with the planning and dispatch teams to remedy issues. Communicating with customers regarding status updates and drivers to provide solutions to problems that arise ensuring timely communication via phones, emails, or satellite communication. Monitoring customer trailer pools, ensure compliance with delivery windows and communicate and changes or needs to the operations and sales team. Regular attendance and ability to handle additional duties as assigned by leadership. Proactively identify potential service failures and work with planning and dispatch to remedy issues. Entering data into the TMW system accurately and completely. Monitoring customer lane and volume commitments to book accordingly. Obtaining and setting pickup points and delivery points appointments when applicable. Communicate any customer changes or needs to the entire Operations and Sales teams. Complying with company policies and procedures and all applicable law and regulations.
- (765-471-1265)
FRONT DESK AGENT/NIGHT AUDITOR
1 Year 10 Months- Greeting and welcoming guests in a friendly and professional manner upon their arrival and assigned rooms. Checking-in and checking-out guests efficiently and accurately. Answering the phone calls and responding to guest inquiries. Providing information about hotel facilities, services, and local attractions. Provide information about available rooms, rates and amenities. Assisting with guest requests such as booking reservations in-person, phone, and online. Registering guests collecting necessary information. Managing inventory of online and phone reservations. Handling guests complaints and resolving issues promptly. Responding to clients’ complaints in a timely and professional manner. Maintaining a clean and organized front desk area. Collaborating with other hotel departments to ensure guest satisfaction. Performing all check-in and check-out tasks. Informing customers about payment methods and verifying their credit card data. Informing and updating with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs. Confirming group reservations and arranging personalized services for VIP customers and event attendees, like wedding guests, conferences, and teams in the area. Upselling additional services when appropriate. Maintaining updated records of booking and payments. I volunteered to work in housekeeping when needed.
- (765-449-4800)
CASE PICKER/INVENTORY CONTROLLER
10 Months- Ability to perform pre-use inspection on pallet jack equipment. Marking materials with identifying information. Opening boxes and other containers when necessary. Picking products and making sure it shows the correct selection of lot numbers/product codes. Recording amount of material using site specific equipment to update inventory. Arranging stock parts in specific order for assembly. Communicating damaged products to inventory or lead/supervisor. Ability to analyze production order data for reasonableness/accuracy, and work with the plant to resolve any issues. Work with the plant to ensure Production jobs are transacted accurately and resolve any issues. Correcting any exporting errors that occur. Maintaining accurate inventory costing. Manage Inventory cycle counts with warehouse and post inventory adjustments. Updating Daily Reporting. Month end Inventory closing, reporting, and posting of final inventory. Providing support for the plant and business team.
- (765-446-6900)
Education
Bachelor of Science - Communication, Public Relations, Marketing
- Graduated May 2014
- Main Campus Address
- Worked with creating digitalized advertising for title covers, wrote news articles, worked with making radio segment advertisement, and worked with making short films such as those similar to news reporting segments and also filmmakers.
Skills
TIME MANAGEMENT
ORGANIZATION SKILLS
ENGLISH
MICROSOFT EXCEL
WINDOWS
10 KEY TYPING
FREIGHT
FILING
TRANSPORTATION MANAGEMENT SYSTEMS
CALL CENTER
DATA ENTRY
CUSTOMER SUPPORT
HOSPITALITY
FRONT DESK OPERATIONS
NIGHT AUDIT
MULTI- LINE PHONE SYSTEMS
DISPATCHING
PHONE ETIQUETTE
OFFICE EXPERIENCE
LOGISTICS
GOOGLE DOC
MICROSOFT OFFICE
WAREHOUSE EXPERIENCE
COMPUTER SKILLS
CUSTOMER SERVICE
MICROSOFT WORD
TYPING
HOTEL EXPERIENCE
GUEST SERVICES
GUEST RELATIONS
Extra-Curricular Activities
- Activities: Literature
- Environmental conservation
- Art
- Yoga
- Swimming
- Travel
Section name
LINKEDIN PROFILE: AARON BEAVER TWITTER: AARON@AARONYAJ99RISE
Timeline
FRONT DESK AGENT/NIGHT AUDITOR
Townplace Suites by Marriot
02.2026 - CurrentRead More
CREW MEMBER
McDonalds
06.2025 - 02.2026Read More
VALET
Uber Technologies
01.2024 - 07.2024Read More
DISPATCHER
Venture
04.2023 - 04.2024Read More
CASE PICKER/INVENTORY CONTROLLER
Caterpillar
06.2022 - 04.2023Read More
FRONT DESK AGENT/NIGHT AUDITOR
Courtyard by Marriot
01.2022 - 11.2023Read More
Indiana State University
Bachelor of Science from Communication, Public Relations, Marketing
Read More