Aaron King
Morton,WA
Summary
Reliable and professional with experience in front desk management, reservation updates, and property management systems. Skilled in customer communication, problem solving, to ensure smooth daily operations.
Overview
2
2
years of professional experience
Work History
Front Desk Lead
Cowlitz River Lodge
Packwood, Washington
06.2026 - Current
- Managed guest check-ins and check-outs at Cowlitz River Lodge front desk to keep arrival and departure flow organized.
- Provided warm guest service and clear answers to lodge questions at front desk.
- Handled phone calls and routed guest requests to appropriate lodge departments for prompt follow-up.
- Updated reservations, cancellations, and room information in property booking system with accuracy.
- Coordinated housekeeping communication for room status and special guest needs
Hotel Housekeeper
Nisqually Lodge
Ashford, Washington
06.2024 - 06.2026
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
- Cleaned guest rooms and lodge common areas at Nisqually Lodge
- Reported maintenance issues and damaged items to management
- Transported trash from hotel rooms to designated areas on a regular basis.
Education
Associate of Arts - Education
Centralia Community College
Centralia, WA06-2023
Skills
- Front desk management
- Property management systems
- Reservation management
- Booking updates
- Reservation adjustments
- Room status coordination
- Guest service
- Customer communication
- Payment handling
- Problem solving
- Exceptional communication
- Credit and cash payments
Timeline
Front Desk Lead
Cowlitz River Lodge
06.2026 - Current
Hotel Housekeeper
Nisqually Lodge
06.2024 - 06.2026
Associate of Arts - Education
Centralia Community College