Abbie Hartless
1013 Douglass Rd Apt8 Nacogdoches ,TX
Summary
Proven Property Manager with a track record of enhancing tenant satisfaction and occupancy rates for B&H Terrance. Skilled in property inspections and customer service, adept at resolving tenant disputes and streamlining rent collection processes. Demonstrates exceptional communication and critical thinking, ensuring compliance and efficient operations.
Overview
2024
2024
years of professional experience
Work History
Property Manager
B&H Terrance
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with legal counsel to resolve tenant disputes.
Chicken Thigh Trimmer
Tyson Foods
02.2021 - 08.2023
- Increased production efficiency by consistently trimming chicken thighs according to company guidelines and quality standards.
- Assisted with maintaining adequate supplies of raw materials needed for efficient operation of the chicken thigh trimming station throughout each shift.
- Reduced waste by accurately identifying and separating usable meat from bones during the trimming process.
- Maintained a clean and organized work area, ensuring compliance with food safety regulations.
Hanger
Pilgrim Pride
07.2017 - 08.2021
- Completed high-quality alterations in a timely manner, contributing to increased customer satisfaction rates.
- Managed multiple projects simultaneously, ensuring timely completion of all hanger-related tasks.
- Established trust among clientele through consistent delivery of error-free alterations that met or exceeded expectations.
Education
High School Diploma -
Ed White Memorial High School
League City, TX05.2004
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Staff Management
- Leasing and sales
- Tenant relations
- Property tours and inspections
- Maintenance Scheduling
- Occupancy Management
- Administrative Support
- Vendor Management
- Financial budgeting and reporting
- Marketing and Advertising
- Contract Negotiation
- Adaptable
- Compliance Monitoring
- Valid State Name driver's license
- Business Administration
- Software Utilization
- Legal knowledge
- Database Management
- Apartment Maintenance
- Customer Relations
- Data Entry
- Critical Thinking
- Client Relations
- Relationship Building
- Decision-Making
- Microsoft Office
- Sales and Marketing
- Operations Management
- Monthly Fee and Payment Collection
- Grounds and Facility Inspection
- Office Staffing
- Complaints Investigation
- Deposits Management
- Sale and Rental Recordkeeping
- Social Media Engagement
- Staff Coordination
Timeline
Chicken Thigh Trimmer
Tyson Foods
02.2021 - 08.2023
Hanger
Pilgrim Pride
07.2017 - 08.2021
Property Manager
B&H Terrance
High School Diploma -
Ed White Memorial High School