Abby Byrd
Florence,AL
Summary
Dependable Medical Office Assistant with extensive track record providing organization and structure in medical office environments. Strong knowledge of medical terminology, billing processes, and patient chart management. Flexible multitasker commended for producing positive outcomes and delivering exceptional customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Internal Medicine Clinic
Florence , AL
2024.07 - Current
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
CNA - Certified Nursing Assistant
El Reposo Nursing Facility
Florence , AL
2024.01 - 2024.07
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
CNA - Certified Nursing Assistant
Florence Nursing and Rehabilitation Center, LLC
Florence , AL
2022.09 - 2023.12
- Take daily vitals and observe patients conditions and changes
- Maintain proper hydration and nutrition for all patients
- Greet and acclimate new patients based on level of care
- Encourage proper therapy techniques and implement best practices for activities of daily living.
CNA - Certified Nursing Assistant
Mitchell Hollingsworth Nursing and Rehabilitation
Florence , AL
2023.05 - 2023.08
- Take routine vitals as well as monitor patients conditions for any changes
- Provide daily care for patients and perform daily living activities
- Maintain up to date charting and notes on all patients
- Maintain proper hydration and nutrition for all patients.
Home Health Aide
Help at Home
Muscle Shoals , AL
2018.03 - 2022.03
- Provide appropriate care whether it be personal care, respite care, companionship or homemaking
- Observe and report clients conditions and behaviors to clients Nurse
- Complete correct paperwork for clients and turn in time sheets weekly by Sunday
- Complete correct charting via cell phone app and clock in/out via clients telephone.
Education
High school or equivalent -
Florence High School
Florence, AL05.2017
Associate of Science - General Studies
Northwest Shoals Community College
Muscle Shoals, ALSkills
- Customer Service
- Computer Skills
- Patient care
- Medical documentation
- Medical terminology
- EMR Systems
- Vital Signs
- Scanning
- Records Management
- Patient Scheduling
- Payment Collection
- Medical Charting
Certification
- Driver's License, 12/17, 10/21
- CNA, 08/23, 08/24
- State Tested Nursing Assistant, 08/23, 08/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
- Employee highlight board commending my work ethic and personability submitted by other staff and patients/residents
Timeline
Medical Receptionist
Internal Medicine Clinic
2024.07 - Current
CNA - Certified Nursing Assistant
El Reposo Nursing Facility
2024.01 - 2024.07
CNA - Certified Nursing Assistant
Mitchell Hollingsworth Nursing and Rehabilitation
2023.05 - 2023.08
CNA - Certified Nursing Assistant
Florence Nursing and Rehabilitation Center, LLC
2022.09 - 2023.12
Home Health Aide
Help at Home
2018.03 - 2022.03
- Driver's License, 12/17, 10/21
- CNA, 08/23, 08/24
- State Tested Nursing Assistant, 08/23, 08/25
High school or equivalent -
Florence High School
Associate of Science - General Studies
Northwest Shoals Community College
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