Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
5
5
years of professional experience
Work History
Crew Member
TRADER JOE’S
04.2020 - 07.2024
Collaborated with team members to deliver a friendly, efficient, and high-quality shopping experience while developing skills in customer service, merchandising, inventory, and leadership
Assisted shoppers with purchases, product selection, and store navigation. Supported COVID-19 safety protocols including customer flow, mask enforcement, and sanitation
Trained new hires and participated in daily huddles and store-wide team-building initiatives
Operated registers, processed various forms of payment, issued refunds, and handled merchandise returns
Assessed product stock levels and wrote detailed product orders to maintain inventory flow and minimize shortages or overstock
Stocked shelves, rotated items, and created visually appealing displays to enhance customer engagement
Hostess
HOBEE’S RESTAURANT
07.2019 - 04.2020
Provided exceptional customer service in a fast-paced, family-friendly restaurant environment
Welcomed guests, managed reservations, and communicated estimated wait times
Took to-go orders and answered phones with accurate information
Took drink orders and assisted servers and bartenders to ensure smooth service
Processed payments and maintained front-of-house supplies and cleanliness
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Bachelor of Arts - Anthropology
University of Hawai‘i At Mānoa
Honolulu, HI
05-2026
General Education Transfer -
West Valley College
Saratoga, CA
06-2024
High School Diploma -
Monta Vista High School
Cupertino, CA
06-2021
Skills
Customer Service
Communication
Cash Handling
POS Systems
Inventory Management
Order Writing
Training
Merchandising
Multitasking and Organization
Time Management
Teamwork and Collaboration
Timeline
Crew Member
TRADER JOE’S
04.2020 - 07.2024
Hostess
HOBEE’S RESTAURANT
07.2019 - 04.2020
Bachelor of Arts - Anthropology
University of Hawai‘i At Mānoa
General Education Transfer -
West Valley College
High School Diploma -
Monta Vista High School
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