Abdel Kouk
Chicago,Illinois
Summary
Detail-oriented high school senior skilled in retail operations and customer engagement. Bilingual in English and Arabic, with hands-on experience in cash handling and inventory management. Strong communicator dedicated to enhancing customer experiences through teamwork and effective service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Mendez McDonald's O'Hare
Chicago, Illinois
05.2025 - 08.2025
- Provided personalized customer service to enhance customer satisfaction
- Operated grill and frying machines in high-volume kitchen to meet customer demand
- Organized displays and restocked inventory to ensure product availability
Cashier
The Fade Inn
Chicago, USA
01.2024 - 09.2024
- Managed cash handling and balanced registers to ensure accurate financial transactions
- Processed customer purchases using POS systems
- Assisted customers and collaborated with team members to resolve inquiries and improve service
- Maintained clean, welcoming store to enhance customer experience
- Maintained clean and organized checkout area to enhance customer experience.
Customer Sales Associate
El Remate Discount
Chicago, USA
06.2023 - 08.2023
- Delivered personalized customer service to address customer needs and build loyalty
- Organized product displays and restocked inventory to enhance shopping experience
- Processed shipments and upheld store standards to ensure seamless operations
- Assisted customers in selecting products and provided exceptional service.
- Maintained product displays and ensured store cleanliness.
Education
Senior - 6530 W Bryn Mawr Ave
William Howard Taft High School
6530 W Bryn Mawr Ave05-2026
Skills
- Customer service
- Cash handling
- Taking orders
- Customer engagement
- Bilingual: English & Arabic
- Verbal communication
- Team collaboration
- Leadership
- Organization
- Attention to detail
- Time management
- Cultural competence
- Self-discipline
- Safety awareness
- Valid Driver's license
- Interpersonal communication
Career Interests
Hope to go to college and major in Data Science, to become a Data Science Statistician.
Extracurricular And Volunteer Experience
- MENA Club, President Candidate
- Peer Mentor, Mentor and give valuable advice for young high schoolers to help them succeed in their high school careers
- ICCI Volunteer, Volunteer at local mosque every month to help organize youth events
- Feed My Starving Children, Helped a company that packs on-the-go food for children who have no access to food resources all around the world
Certification
Licensed Pharmacy Technician
Timeline
Crew Member
Mendez McDonald's O'Hare
05.2025 - 08.2025
Cashier
The Fade Inn
01.2024 - 09.2024
Customer Sales Associate
El Remate Discount
06.2023 - 08.2023
Senior - 6530 W Bryn Mawr Ave
William Howard Taft High School