seeking to be a member of your team where I can utilize my many years of customer service and communication skills while also further developing my leadership skills.
Overview
10
10
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
Seattle, WA
04.2017 - Current
Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
Communicated effectively with ground crew members to ensure smooth operation of flights.
Inspected aircraft exterior prior to take-off for any hazards or debris that could cause damage during flight.
Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Utilized two-way radio communication systems to communicate between ramp agents and pilots.
Courtesy Clerk
Safeway
Kent, WA
06.2016 - 12.2016
Greeted customers and provided assistance in locating items.
Operated a cash register to process payments from customers.
Stocked shelves with merchandise, rotated products, and removed expired items.
Assisted customers with product selection and answered questions about store policies.
Processed returns and exchanges according to company policy.
Youth Sports Leader
Matt Griffin YMCA
Seatac, WA
07.2014 - 02.2015
Coordinated youth sports activities and events, including league play and tournaments.
Organized and managed the scheduling of games, practices, clinics, and special events.
Ensured proper implementation of emergency action plans during sporting events or practice sessions.
Education
Bachelor of Science - Computer And Information Systems Security
Green River Community College
Auburn, WA
06-2026
Skills
Customer Service
Attention to Detail
Team player
Effective Communicator
Active Listener
Fast learner
Timeline
Ramp Agent
Delta Air Lines, Inc
04.2017 - Current
Courtesy Clerk
Safeway
06.2016 - 12.2016
Youth Sports Leader
Matt Griffin YMCA
07.2014 - 02.2015
Bachelor of Science - Computer And Information Systems Security