Abdul Ceesay
Smyrna,GA
Summary
Graduate from Kennesaw State University with a passion for public speaking seeking entry-level public relations role. Strong writing and marketing skills for delivering fresh, engaging content to clients. Proactive approach and dedication to effective communication. Eager to contribute to a dynamic PR team.
Overview
20
20
years of professional experience
Work History
Assistant General Manager
Goldbergs Group
10.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Operations Manager
Punchbowl Social
09.2019 - 10.2024
- Executed high-level planning with staff scheduling, budget creation and operational projections.
- Managing staff members both FOH and BOH to ensure we run a tight and smooth shift on a daily basis
- Doing Inventory lists and making orders to our vendors for whatever my AOR requires.
- Providing the utmost customer service to our guests and patrons.
Digital Engagement Specialist
Score Atlanta
08.2016 - 11.2022
- Recording live scores of Varsity Football games throughout Georgia
- Creating descriptive stories from game recaps of football games to engage our audiences
- Contacting football coaches and staff members directly to obtain key player information
- Home game preparations for the Atlanta Falcons in the Georgia Dome
Operations Manager
LA Fitness
07.2012 - 03.2020
- Customer service (phones, greeting customers, check-in/out, etc.)
- Conducts telephone inquiries/follow up calls/customer care calls
- Appoint substitute instructors for scheduled classes
- Assist with membership account issues, clear-ups, manage membership renewals, and set up training appointments
Front End Clerk
Publix
11.2008 - 07.2012
- Responded to customer’s inquiries and assisted with purchases, information and product selection
- Ensured cleanliness of grocery shelves, storage area, and work area for safety
- Stocked grocery shelves; includes presentation of product, facing, filling, and organization of all product items
Service Clerk
Bruster’s
05.2005 - 10.2008
- Greeted and served customers
- Performed general cleaning, sanitation and maintenance
- Restocked and maintained products/supplies as needed
Education
Bachelor's Degree - Public Relations, Communications
Kennesaw State University
Kennesaw, GA05.2016
Skills
- Microsoft Office
- Networking
- Social Media Marketing
- Advertising
- Brand Management
- Blog Content Management
- AED & CPR Certified – Certified since 2012
- Public Speaking
- Inventory control
- Staff management
- Staff development
- Operations management
Timeline
Assistant General Manager
Goldbergs Group
10.2024 - Current
Operations Manager
Punchbowl Social
09.2019 - 10.2024
Digital Engagement Specialist
Score Atlanta
08.2016 - 11.2022
Operations Manager
LA Fitness
07.2012 - 03.2020
Front End Clerk
Publix
11.2008 - 07.2012
Service Clerk
Bruster’s
05.2005 - 10.2008
Bachelor's Degree - Public Relations, Communications
Kennesaw State University
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