Abel Cardoza
Lazy Dog
San Jose
1
Language
12
years of professional experience
Dedicated hospitality professional with expertise in delivering exceptional customer service in fast-paced environments. Strong teamwork and adaptability skills, effectively managing multiple tasks and customer inquiries. Maintains organized workspaces to support operational efficiency and enhance guest satisfaction.
Work History
Server
4 Years 9 Months- Taking care of our guests and making sure they have a wonderful experience at Lazy Dog.
- Delivered exceptional customer service in high-volume dining environment.
- Trained and mentored new staff on menu knowledge and service standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Enhanced guest experiences by anticipating needs and providing personalized service.
- Resolved customer complaints promptly, maintaining satisfaction and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Plasterer/Hod Carrier
6 Years 3 Months- Applied plastering techniques to ensure smooth and even finishes on various surfaces.
- Collaborated with team members to maintain project timelines and quality standards.
- Trained junior plasterers on best practices for mixing and applying plaster materials.
- Contributed to a safe work environment by adhering to safety protocols and maintaining clean job sites.
- Protected surfaces surrounding work areas such as windows, doors, or sidewalks.
- Maintained consistency in texture and color throughout projects using proper mixing techniques and careful application practices.
- Improved customer satisfaction by delivering high-quality results through precise application techniques and attention to detail.
Education
High School Diploma
Skills
Hospitality service expertise
Exceptional customer service
Guest engagement
Menu memorization
Safe food handling
Attention to detail
Problem Solving
Professional demeanor
Hospitality services
Information recall
Strong work ethic
Professional appearance
Memory retention
Languages
Russian
Limited Working
Interests
Music
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Creative Writing
Drawing and Painting
Dance
Timeline
Server
Lazy Dog
09.2021 - 06.2026Read More
Plasterer/Hod Carrier
Big Bay Plastering
05.2014 - 08.2020Read More
Santa Teresa
High School Diploma
Read More