Abelardo G. Lozano
El Paso
Summary
Professional with strong expertise in medical administration and patient support. Proven track record of effective collaboration within healthcare teams to deliver high-quality care and support. Skilled in managing medical records, scheduling appointments, and ensuring smooth communication between patients and healthcare providers. Reliable, adaptable, and results-driven with focus on meeting evolving needs of healthcare environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Medical Support Assistant
WBAMC Internal Medicine Clinic
El Paso, TX
01.2020 - Current
- Managed patient scheduling and appointment coordination for efficient clinic operations.
- Assisted in electronic health record maintenance, ensuring accuracy and confidentiality of patient information.
- Facilitated communication between healthcare providers and patients to enhance service delivery.
- Streamlined administrative processes, improving workflow efficiency within the clinic.
- Trained new staff on clinic protocols and procedures to maintain high operational standards.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
- Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
Nursing Assistant Screener
WBAMC Internal Medicine Clinic
El Paso, TX
01.2010 - 01.2020
- Assisted with patient care tasks, ensuring comfort and safety during examinations.
- Monitored vital signs, documenting changes for physician review and treatment adjustments.
- Trained new staff on clinic procedures, fostering a supportive learning environment.
- Streamlined patient intake process, improving workflow efficiency in the clinic.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Documented care actions by completing records and logs in medical software system.
Nursing Assistant
The Hospitals of Providence Sierra Campus
El Paso, TX
01.1998 - 01.2013
- Taking care of patients in a Telemetry Unit.
- Place heart monitors on patients and report it to the monitor tech.
- Check blood sugar, vital signs on patients and inputting health history results electronically.
- Shower patients, clean incisions and assist nurses with wound care.
- Take care of patients with ventilators and assist with tracheotomy care.
- Ambulate patients and assist them with their needs.
Education
High School Diploma -
Midland College Williams Regional Technical Training Center
Fort Stockton, TX01-1998
High School - undefined
Fort Stockton High School
Fort Stockton, TX01-1992
Skills
- Detail-oriented
- HIPAA compliance
- Patient communication
- Adaptable to change
- Patient care coordination
- Patient confidentiality maintenance
- Medical office administration
- Medical terminology proficiency
- Professionalism in healthcare
- Customer service
- Reliable team player
Training
Completed 100% of all mandatory Relias and staff training
Certification
- Certified Nursing Assistant certificate - current
- Basic Life support – current
- Duty Safety Officer (ADSO) certificate
- 24 CEU’s
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Medical Support Assistant
WBAMC Internal Medicine Clinic
01.2020 - Current
Nursing Assistant Screener
WBAMC Internal Medicine Clinic
01.2010 - 01.2020
Nursing Assistant
The Hospitals of Providence Sierra Campus
01.1998 - 01.2013
High School - undefined
Fort Stockton High School
High School Diploma -
Midland College Williams Regional Technical Training Center