Abi Wilson
Brookhaven,Georgia
Summary
Enthusiastic server who has almost five years of working experience. Very comfortable in high-volume settings, trained on multiple POS systems, and dedicated to providing customers with efficient and enjoyable service.
Overview
5
5
years of professional experience
Work History
Server
McCray's Tavern
08.2023 - Current
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Red Pepper Taqueria
09.2021 - 06.2023
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
There Bar
01.2021 - 08.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server/Cashier
Newk's Eatery
01.2020 - 05.2020
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Psychology -
Oglethorpe University
Atlanta, Georgia05.2024
High School Diploma -
Girls Preparatory School
Chattanooga, Tennessee05.2019
Skills
- High-volume dining
- Complaint resolution
- Effective multitasking
- Strong work ethic
Timeline
Server
McCray's Tavern
08.2023 - Current
Server
Red Pepper Taqueria
09.2021 - 06.2023
Server
There Bar
01.2021 - 08.2021
Server/Cashier
Newk's Eatery
01.2020 - 05.2020
Psychology -
Oglethorpe University
High School Diploma -
Girls Preparatory School
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