Summary
Overview
Work History
Skills
Timeline
Generic

Abigail Frederick

Jackson,MS

Summary

Dynamic Store Leader at Vape Empire with a proven track record in team management and customer experience enhancement. Expert in promotions planning and conflict resolution, I successfully optimized staff performance and boosted brand awareness through innovative marketing strategies. Committed to fostering a positive work environment while ensuring operational excellence.

Overview

11
11
years of professional experience

Work History

Store Leader

Vape Empire
09.2024 - Current
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Boosted brand awareness through creative and multifaceted marketing strategies.

Student

Mississippi State University
08.2022 - 05.2025
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Completed rigorous readings as directed to support unit learning goals.

Nurse

UMMC
08.2019 - 02.2020
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.

Carhop

Sonic
08.2015 - 08.2018
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.

Cashier

Sonic
08.2014 - 08.2015
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Skills

  • Store safety
  • Store operations
  • Team management
  • Promotions planning
  • Employee engagement
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Friendly and positive
  • Team leadership
  • Store merchandising
  • Verbal and written communication
  • Team building and leadership
  • Cash management
  • Customer experience management
  • Store opening and closing
  • Conflict resolution

Timeline

Store Leader

Vape Empire
09.2024 - Current

Student

Mississippi State University
08.2022 - 05.2025

Nurse

UMMC
08.2019 - 02.2020

Carhop

Sonic
08.2015 - 08.2018

Cashier

Sonic
08.2014 - 08.2015
Abigail Frederick