Abigail Hackett
Vancouver ,WA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer
needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Nothing Bundt Cakes
11.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving problems
- Maintained cleanliness and organization of front-of-house areas.
- Collaborated with team members to enhance workflow and efficiency during busy periods.
- Assisted in inventory management.
- Trained new staff on customer service protocols and operational procedures effectively.
Warehouse Associate
Amazon
05.2024 - 08.2024
- Implemented best practices for order picking, reducing errors and improving efficiency in workflow.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 50 pounds.
Customer Service
Tj Maxx
04.2022 - 05.2024
- Managed high call volume while maintaining exceptional customer service standards.
- Delivered excellent customer service by addressing client concerns promptly and professionally.
- Improved customer service levels with timely and accurate demand forecasts.
Education
High School Diploma -
Estacada High School
Estacada, Oregon 06.2022
Skills
- Customer service
- Detail-oriented
- Issue resolution
- Organizational skills
- Active listening
Timeline
Guest Service Representative
Nothing Bundt Cakes
11.2024 - Current
Warehouse Associate
Amazon
05.2024 - 08.2024
Customer Service
Tj Maxx
04.2022 - 05.2024
High School Diploma -
Estacada High School