Abigail Lopez
San Antonio,Tx
Summary
Resourceful distribution operations manager achieved customer fulfillment goals through effective management of cost and logistics determinants. Implemented plan to maximize company revenues with minimal additional resource investment. Worked closely with internal partners, and adopted new functional technology to meet preset goals and objectives.
Overview
5
5
years of professional experience
Work History
General Manager
Whatabuger
05.2024 - 01.2026
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Distribution Operations Manager
HomeGoods
07.2022 - 03.2024
- Cultivated member loyalty by delivering flawless service to foster client retention.
- Drove revenue through effective sales strategy while evaluating and correcting profit loss areas .
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
- Identified and solved complex strategy obstacles to promote growth and guide business direction.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Increased client retention by providing superior customer service.
Cashier
HomeGoods
03.2021 - 07.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Biology
The University of Texas At San Antonio
San Antonio, TX05-2027
Associate of Science - Science
Lone Star College
Houston, TX05-2025
Skills
- Sales
- Advertising and marketing
- Branding
- Outsourcing
- Sales analysis
- Client relations
- Budgeting and cost control strategies
- Financial administration
- Communication skills
- Time management
- Troubleshooting expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
Whatabuger
05.2024 - 01.2026
Distribution Operations Manager
HomeGoods
07.2022 - 03.2024
Cashier
HomeGoods
03.2021 - 07.2022
Bachelor of Science - Biology
The University of Texas At San Antonio
Associate of Science - Science
Lone Star College