Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Maddock

Kennesaw,GA

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

2
2
years of professional experience

Work History

Server

Olde Courthouse Tavern
08.2022 - 12.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Developed good relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered Phones on a daily basis

Barista

Heirloom Bakeshop
12.2021 - 05.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Answered phones on a daily basis

FOH Team Member

Chick-fil-A
10.2020 - 05.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Utilized POS system to receive and process food and beverage orders.

Education

Bachelor of Science - Public Relations

Kennesaw State University
Kennesaw, GA
05.2027

High School Diploma -

Whitewater High School
Fayetteville, GA
05.2023

Skills

  • Special Requests and Substitutions
  • Sales Techniques
  • Hospitality Service Expertise
  • Courteous Phone Demeanor
  • Adaptable and Flexible
  • Customer Service and Rapport

Timeline

Server

Olde Courthouse Tavern
08.2022 - 12.2022

Barista

Heirloom Bakeshop
12.2021 - 05.2022

FOH Team Member

Chick-fil-A
10.2020 - 05.2021

Bachelor of Science - Public Relations

Kennesaw State University

High School Diploma -

Whitewater High School

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Abigail Maddock