Abigail Palu
Springville,IN
Summary
Experienced professional with a strong background in planning and problem-solving. Proven ability to optimize resource utilization, enhancing operational scalability and profitability. Highly organized with effective relationship-building and leadership skills.
Overview
9
9
years of professional experience
Work History
General Manager
Arby's Restaurant
Bloomington, IN
03.2016 - 07.2025
- Managed daily restaurant operations, ensuring efficient workflow and service quality.
- Trained and developed staff, fostering a positive team environment.
- Ensured adherence to health and safety regulations during food preparation and service.
- Coordinated inventory management, overseeing stock levels and ordering supplies.
- Enhanced customer satisfaction through effective communication and problem-solving skills.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Ensured compliance with local health department regulations regarding food safety standards.
Education
High School Diploma -
BHSS
Bloomington, IN06-2017
Skills
- Budget management
- Conflict resolution
- Inventory oversight
- Staff development
- Customer support
- Health regulations compliance
- Operational effectiveness
Affiliations
- a passion for photograph
- highly organized professional with experience managing full time career responsibilities while successfully balancing the demands of parenthood, demonstrating strong time management, adaptability, and multitasking skills
Timeline
General Manager
Arby's Restaurant
03.2016 - 07.2025
High School Diploma -
BHSS
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