Abigail Shupe
Starbucks
Blountville,TN
8
years of professional experience
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Work History
Barista Trainer
4 Years 11 Months- Controlled line and crowd with quick, efficient service.
- Trained new team members with a positive attitude and created a fun learning environment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Starbucks Kiosk Assistant Manager
2 Years 2 Months- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used my expertise and customer service skills to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
Counter Helper
1 Year 2 Months- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
A.A - Anthropology
Skills
Specialty Beverages Knowledge
Excellent Memory
Billing and Payment Processing
Detail oriented
Timeline
Barista Trainer
Starbucks
08.2021 - CurrentRead More
Starbucks Kiosk Assistant Manager
Food City
06.2019 - 08.2021Read More
Counter Helper
Panda Express
06.2018 - 08.2019Read More
Northeast State Community College
A.A from Anthropology
Read More