Abigail Soto
San Jose,CA
Summary
Proven track record in enhancing customer experience and streamlining operations, demonstrated during time in restaurant. Excelled in teamwork and collaboration, while employing strong problem-solving skills to efficiently manage high-volume orders. Achieved significant improvements in service delivery by leveraging expertise in time management and cash handling.
Overview
2
2
years of professional experience
Work History
Crew Member
Chipotle Mexican Grill
09.2023 - 06.2024
- Worked front counter, online orders and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Summer Helper
Grimmway Farms
06.2023 - 08.2023
- Evaluated participant performance at end-of-session assessments providing constructive feedback for future improvements.
- Aided in the marketing efforts by creating promotional materials like flyers or social media posts driving awareness about summer programs offered.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
Summer Helper
Grimmway Farms
05.2022 - 08.2022
- Enhanced team communication by implementing daily check-ins and updating shared project boards.
- Maintained cleanliness and organization of facilities, promoting a positive atmosphere for all attendees.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
- Maintained customer relationships by providing excellent front-desk service.
- Implemented purchase information and checks.
- Kept departments in contact by visiting facilities and maintaining proper communication.
- Assisted supervisor with community tasks such as volunteer projects and community projects with Lamont PD.
Education
High School Diploma -
North High School
Bakersfield06.2023
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Cash Handling
Valid Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Chipotle Mexican Grill
09.2023 - 06.2024
Summer Helper
Grimmway Farms
06.2023 - 08.2023
Summer Helper
Grimmway Farms
05.2022 - 08.2022
High School Diploma -
North High School