Abigail Trujillo
Houston,TX
Summary
Dedicated Business Student with a strong focus on business management and leadership. Demonstrated empathy, creativity, and responsibility in team environments, excelling in clear communication and effective task prioritization. Committed to conflict resolution and personal accountability while balancing guest and business needs through organized service coordination and strong multitasking abilities.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Facet Seven
Houston, Texas
09.2025 - Current
- Greeted visitors warmly and directed them to appropriate personnel.
- Answered multi-line phone system and routed calls efficiently.
- Managed appointment scheduling and maintained calendar for office staff.
- Assisted clients with inquiries, providing accurate information and support.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Utilized office software for data entry and record-keeping tasks efficiently.
Sales Associate
Cavender's Boot City
Houston
05.2023 - 03.2024
- Assisted customers in selecting products and providing personalized recommendations.
- Educated customers about product features, benefits, and care instructions.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Managed inventory levels by restocking shelves and organizing merchandise displays.
- Maintained a clean and welcoming store environment for customers.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Channelview High School
Channelview, TXAssociate of Business Administration - Business Administration And Management
San Jacinto College
Houston, TX 08.2025 -
Skills
- Appointment scheduling
- Multi-line phone operation
- Data entry
- Customer payment processing
- Customer service
- Office software utilization
- Customer relationship management
- Front desk operations
- Conflict resolution
- Attention to detail
- Problem solving
- Time management
- Effective communication
- Fluent in English and Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Front Desk Receptionist
Facet Seven
09.2025 - Current
Associate of Business Administration - Business Administration And Management
San Jacinto College
08.2025 -
Sales Associate
Cavender's Boot City
05.2023 - 03.2024
Channelview High School