Abigal Melaku
Potomac,MD
Summary
Ambitious, responsible and motivated student ready to apply education in the workplace. Offers excellent abilities with problem solving, ability to handle challenging work, and excellent time management skills. Dedicated, diligent, and open to both learn and be a leader.
Overview
2
2
years of professional experience
Work History
Crew Member
Potomac Grocer
Potomac, MD
07.2023 - Current
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assisted management with inventory control and stock ordering.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Crew Member
Berries & Bowls
Bethesda, MD
08.2021 - 10.2022
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Assisted management with inventory control and stock ordering.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Tailored orders to address customer allergies and gluten concerns.
- Assembled and served meals according to specific guest requirements.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Drove team success by quickly completing assigned tasks.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Processed payments on cash register and counted back bills and change to patrons.
Outreach Coordinator
Body Positive Alliance (Student-led org)
Bethesda, MD
07.2021 - 09.2022
- Planned promotional campaigns to generate interest in organization's services among target audiences.
- Recruited, interviewed and hired volunteers and staff.
- Coordinated volunteers for outreach efforts in the community.
- Managed social media accounts for the purpose of increasing engagement with target audiences.
- Responded promptly to inquiries from external contacts regarding programs or services offered by the organization.
- Fostered community outreach by coordinating rapport-building events to liaise with community members.
- Trained members to develop skills, analysis and commitment toward mission.
Education
Bachelor of Arts - Physics
Northwestern University
Evanston, IL06.2027
High School Diploma -
Walt Whitman High School
Bethesda, MD06.2023
Skills
- Customer Service
- Telephone Etiquette
- Performance Improvement
- Line Efficiency
- Teamwork and Collaboration
- Crew Leadership
- Flexible Schedule
- Organization
- Mathematics
- Physics
- Communication
- Problem solving
- Creativity
- Project management
Languages
French
Professional
Amharic
Professional
Timeline
Crew Member
Potomac Grocer
07.2023 - Current
Crew Member
Berries & Bowls
08.2021 - 10.2022
Outreach Coordinator
Body Positive Alliance (Student-led org)
07.2021 - 09.2022
Bachelor of Arts - Physics
Northwestern University
High School Diploma -
Walt Whitman High School