Abner Jimenez
Woodbridge,Virginia
Summary
Ability to enhance customer satisfaction through effective multitasking and cash handling. Recognized for resolving issues promptly, ensuring a positive dining experience, and fostering collaboration within the team.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Experience in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
2
2
years of professional experience
Work History
Crew Member
Horizon LLC/Mcdonalds
Woodbridge, VA
05.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Enhanced customer experiences by quickly addressing and resolving complaints.
Education
Information Technology
Northern Virginia Community College
Annandale, VASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Horizon LLC/Mcdonalds
05.2023 - Current
Information Technology
Northern Virginia Community College