Abraham Valentin
Chula Vista,CA
Summary
Reliable and experienced customer service professional with 4+ years of experience assisting customers, resolving concerns, and maintaining a positive and professional environment. In possession of a California Guard Card and seeking an entry-level security position. Strong communication, situational awareness, conflict-resolution, and customer service skills, with a commitment to following policies and helping maintain a safe and secure environment.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Crew Member
AMC Theatres
Chula Vista, California
04.2022 - Current
- Helped manage a crew of about 10-20 people a day to manage the flow of operations.
- Resolved customer concerns using de escalation tactics.
- Provided excellent customer service to enhance guest experience.
- Collaborated with team members to ensure smooth operations during peak times.
- Monitored inventory levels and restocked supplies as needed.
Warehouse Worker
FedEx
San Diego, California
10.2025 - 06.2026
- Lifted and handled packages weighing up to 75 lbs consistently throughout shifts.
- Communicated with supervisors regarding equipment issues or workflow challenges encountered.
- Operated warehouse equipment such as conveyor belts, pallet jacks, and scanners to move and track shipments.
Education
High School Diploma -
Castle Park High School
Chula Vista, CA06-2022
General Coursework - 30 Credits Completed -
Southwestern College
Chula Vista, CASkills
- Customer Service
- Situational Awareness
- Dependability
- Problem Solving
- De-escalation
- Conflict resolution
- Communication
Certification
- California Guard Card - Active
- Driver’s License - Valid
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse Worker
FedEx
10.2025 - 06.2026
Crew Member
AMC Theatres
04.2022 - Current
High School Diploma -
Castle Park High School
General Coursework - 30 Credits Completed -
Southwestern College