ABRA RENE' HANSLEY
Burgaw,North Carolina
Summary
Meticulous, detailed-oriented professional seeking entry-level position with Novant Health/NHRMC that will allow room for advancement and increasing responsibilities. Exceptionally organized and focused while in fast-paced environment. Dedicated professional seeking to transition to the medical profession that correlates with my current educational path.
Overview
15
15
years of professional experience
Work History
Medical Receptionist
CSL Plasma Center
Wilmington, NC
08.2023 - Current
- Answering phones and questions to the donors' needs and directing them if needed.
- Cleaning up and stocking the area in the morning and also at the end of the night.
- You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight.
- Taken and recording the donor's pulse, blood pressure, and temperature measures, also have to monitor the electronic donor questionnaire system.
Supervisor/Manager
Wal-Mart
Wilmington
01.2015 - 07.2023
- Ensure departmental operations ran smoothly
- Communicated and collaborated with various department managers to maintain store efficiency
- Created store features and displays that attracted and enhanced the customer experience
- Addressed and resolved customer complaints when necessary
- Provided training to new employees when needed.
Assistant Manager - Journey's Shoes
Journeys Shoes
Wilmington, NC
05.2022 - 06.2023
- Assist with overseeing daily operations of store ensuring company standards are maintained
- Provide a high level of customer service in effort to attract new customers while retaining repeat customers
- Maintain and reconcile daily cash receipts
- Managed inventory and audits in accordance to company policy.
Bus Monitor - East Coast Migrant Head Start
Rocky Point
01.2010 - 01.2017
- Assist in the physical maintenance and care of the facility
- Safely load and unload children at school facility
- Assist with culinary needs when instructed
- Provided clerical support as assigned
- Directed children throughout facility in an orderly manner
- Performed safety checks of attendees in accordance to center's policy.
Education
Medical Assistant -
University of Arizona
08-2022
Diploma: General Studies -
Pender High School
01.2006
Skills
- Customer service
- Time Management
- Active Listening
- Communication
- Creativity
- MS Office
- HIPAA Compliance
- Payment Collection
- Records Management
- Front Desk Operations
- Appointment Setting
- HIPAA Guidelines
- Medical Records Management
- Appointment Scheduling
- Office Administration
- Inpatient Care
- Patient Registration
- Patient callbacks
- Medical Terminology
- Referral Verification
- Telephone Etiquette
References
Available upon request
Timeline
Medical Receptionist
CSL Plasma Center
08.2023 - Current
Assistant Manager - Journey's Shoes
Journeys Shoes
05.2022 - 06.2023
Supervisor/Manager
Wal-Mart
01.2015 - 07.2023
Bus Monitor - East Coast Migrant Head Start
01.2010 - 01.2017
Medical Assistant -
University of Arizona
Diploma: General Studies -
Pender High School
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