Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Acacia Glivar

Colorado Springs,CO

Summary

Dedicated professional with extensive experience at Pashaan LLC, excelling in customer service and teamwork. Proven ability to enhance guest satisfaction through effective multitasking and organization. Recognized for training new staff and managing reservations, ensuring a seamless dining experience, while maintaining a calm demeanor under pressure.

Overview

2
2
years of professional experience

Work History

Crew Member

Pashaan Llc
02.2025 - Current
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Restaurant Hostess

Jing Yungs Chinese Restaurant
02.2023 - 09.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Education

GED

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Customer engagement

Languages

Spanish
Full Professional
Chinese (Mandarin)
Native or Bilingual
Russian
Professional Working

Timeline

Crew Member

Pashaan Llc
02.2025 - Current

Restaurant Hostess

Jing Yungs Chinese Restaurant
02.2023 - 09.2024

GED

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Acacia Glivar