Adam Cycak
Greensburg,PA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Retail Sales Consultant
Comcast, Xfinity
12.2022 - Current
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Trained new employees on store policies, procedures, and best practices for superior customer service.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales and customer satisfaction through personalized servicing.
Inside Industrial Salesman
Scott Electric Company
08.2020 - 12.2022
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
General Laborer
U.S Foods
03.2013 - 03.2020
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Increased productivity with effective communication and collaboration among team members.
- Performed quality checks on products and materials to identify any defects.
- Operated forklift to load and unload materials and equipment on trucks.
- Maintained organized and clean work areas at all times on job sites.
Education
High School Diploma -
Norwin High School
North Huntingdon Pa06.2001
Skills
- Customer Satisfaction
- Verbal Communication
- Technical skills
- Sales Development
- Negotiation
- Product Recommendations
- Handling Customer Complaints
- Customer Engagement
- Sales orientation
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Teamwork
- Customer Service
- Customer Assistance
- Sales Goals Attainment
- Sales expertise
- Retail Sales
- Cash Register Operation
Timeline
Retail Sales Consultant
Comcast, Xfinity
12.2022 - Current
Inside Industrial Salesman
Scott Electric Company
08.2020 - 12.2022
General Laborer
U.S Foods
03.2013 - 03.2020
High School Diploma -
Norwin High School