Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
32
32
years of professional experience
Work History
DISTRICT MANAGER
WALGREENS
05.2020 - Current
Operates and executes daily functions for the Sun City West District that is comprised of 16 Walgreens Drug Stores and 400 employees
Oversees fiscal responsibility within the district which has a total yearly revenue of $64 million
Drives overall business growth and corporate initiatives
Developed a regional program to achieve MyWalgreens Credit Card goals for Arizona, Colorado, and Utah
Champions Pharmacy and Store compliance to exceed Arizona Board of Pharmacy requirements.
DISTRICT MANAGER
WALGREENS
07.2015 - 04.2020
Operates and executes daily functions for the Albuquerque South District that is comprised of 14 Walgreens Drug Stores
Oversees fiscal responsibility within the district which has a total yearly revenue of $36 million
Facilitates a culture that supports diversity, as exemplified by being the first district in New Mexico to have over 50% female and over 50% minority store managers
Orchestrates product placement and promotion
Supervises pharmacy, retail, and alcohol operations in the district
Drives overall business growth and corporate initiatives
Created a new coaching and feedback program that gave specific, timely feedback to improve managers' performance.
COMMUNITY LEADER
WALGREENS
09.2009 - 06.2015
Organized community service and outreach events that built stronger relationships between Walgreens' stores and the communities they serve
Mentored six Walgreens' managers, led teamwork initiatives, executed corporate programs, and facilitated monthly development meetings.
STORE MANAGER
WALGREENS
01.2001 - 08.2009
Managed four Walgreens' stores in Albuquerque and Los Lunas, New Mexico
Coordinated store logistics including employee schedules, operating statements, and KPIs
Created task lists and designated responsibilities for daily operations
Served as Operations Manager for the Walgreen's store at the Albuquerque International Balloon Fiesta in 2008 and collaborated on the Balloon Fiesta Store 2 Committee in 2001-2010 during which this location generated over $900,000 annually during one week of sales.
COMMUNICATIONS CHIEF
UNITED STATES MARINE CORPS
06.1993 - 03.2001
Responsible for the Communications and Electronics Department in Delta Company 4th Reconnaissance Battalion
Created communication plans including research on environmental terrain and weather forecasts, equipment logistics, and creation of contingency plans
Directed resources for equipment collection
Implemented trainings on new radio and electronic equipment for Marines
Developed and facilitated training on new frequency-hopping radios, which resulted in 100% off the Company achieving proficiency in this equipment.
EXECUTIVE ASSISTANT
WALGREENS
06.1992 - 12.2000
Earned increased responsibilities while learning about implementing Walgreens operations and policies
Executive Assistant: Managed high-volume stores and played a large role in development of Assistant Managers and pharmacy staff
Assistant Manager: Increased cash-handling responsibilities and overall store operation in the absence of the Store Manager
Camera Department Manager: Managed the department and delegated tasks to other staff
Service Clerk: Worked way up to a full-time position by learning daily store routines and becoming an expert in customer service.
Education
BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT -
UNIVERSITY OF PHOENIX
11.2005
PROFESSIONAL CERTIFICATE IN HUMAN RESOURCE MANAGEMENT -
UNIVERSITY OF PHOENIX
09.2004
FIELD RADIO OPERATORS COURSE -
UNITED STATES MARINE CORPS COMMUNICATIONS AND ELECTRONICS SCHOOL
08.1994
Skills
Inventory management
Merchandising
Champions the customer/patient experience
Builds team effectiveness and collaboration
Improves Area operations and performance
Proficient with Microsoft Suite products
Loss prevention
Uses industry trends and knowledge to inform action