Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Adam Everett

Boone,NC

Summary

Experienced hospitality professional with strong focus on delivering exceptional customer service. Adept at managing front desk operations, handling guest inquiries, and resolving issues efficiently. Known for fostering team collaboration and adapting to changing needs to achieve desired results. Skilled in multitasking, communication, and maintaining welcoming environment for guests.

Driven marketing professional with background in developing and implementing digital marketing campaigns that drive brand awareness and engagement. Focused on collaborative teamwork and adaptable to evolving project needs. Proficient in social media management, content creation, and SEO strategies.

Overview

5
5
years of professional experience

Work History

Front Desk Attendant

The Horton Hotel
02.2023 - Current
  • Communicate with customers to make sure they are satisfied with their stay
  • Provide guests with amenities to ensure an "at home" feel for them
  • Assist guests with making hotel reservations and recommending area attractions

Digital Marketing Internship

The Horton Hotel
06.2024 - 08.2024
  • Created graphics for different events in and around the Boone, NC area
  • Designed Instagram and Facebook posts and stories to promote specials at the hotel
  • Implemented certain rules and regulations for the front desk employees to follow

Lifeguard

Westridge Swim Club/Benvenue Country Club
06.2020 - 08.2023
  • Ensure safety in and around the pool area
  • Implemented rules for the pool area so that everyone would remain calm and collected around the pool
  • Saved a child from the deep end of the pool by jumping into action and being on alert at all times

Kitchen Staff

The Honey Baked Ham Company
06.2019 - 08.2023
  • Assembled a variety of sandwiches while ensuring proper sanitation procedures
  • Conducted deliveries in a timely manner to make sure operations ran smoothly
  • Assisted in training new employees

Education

Bachelor of Science - Business Administration, Marketing - Sales

Appalachian State University
Boone, NC
05-2026

Skills

  • Guest Relations
  • Exceptional communication
  • Customer service expertise
  • Marketing knowledge
  • Hospitality service expertise
  • Marketing
  • Social Media Marketing
  • Presentation Development
  • Expertise in Excel
  • Digital advertising

Volunteer Experience

  • Gatekeepers Work Camp, Rocky Mount, NC, 07/16, 07/21, Remodeled homes for the less fortunate in the Rocky Mount area to provide better living conditions., Transformed rooms and kitchens while communicating with homeowners.
  • Nash UNC Health Care Systems, Rocky Mount, NC, 06/18, 08/18, Selected as a Junior Volunteer to work in various departments within the hospital., Organized different materials in certain departments to make sure all important items were in their correct locations.

Timeline

Digital Marketing Internship

The Horton Hotel
06.2024 - 08.2024

Front Desk Attendant

The Horton Hotel
02.2023 - Current

Lifeguard

Westridge Swim Club/Benvenue Country Club
06.2020 - 08.2023

Kitchen Staff

The Honey Baked Ham Company
06.2019 - 08.2023

Bachelor of Science - Business Administration, Marketing - Sales

Appalachian State University
Adam Everett