Results-driven Deli Manager with over 11 years of experience in managing deli operations. Expertise in inventory management, employee training, and merchandising strategies, contributing to improved product quality and customer engagement.
Overview
11
11
years of professional experience
Work History
Deli Manager
H-E-B Texas Grocery
Hutto, TX
02.2015 - Current
Managed daily deli operations, ensuring product quality and adherence to safety standards.
Supervised team of 25+, providing training and guidance on customer service techniques.
Oversaw compliance with health regulations, maintaining high standards in food safety practices.
Managed supply chain functions for deli supplies, ingredients and merchandise.
Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
Organized special events such as tastings or promotions, driving increased foot traffic to the department.
Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.