Adam Perkins
Panama City,FL
Summary
Proven track record in enhancing customer satisfaction and driving revenue growth at Starbucks through effective order management and guest engagement. Skilled in team collaboration and adaptive strategies, achieving significant improvements in service delivery and sales targets. Excelled in reservations management, showcasing a blend of hard and soft skills critical for hospitality excellence.
Overview
4
4
years of professional experience
Work History
Server
Jeremiahs Italian Ice
03.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Barista
Starbucks
09.2023 - 03.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Host
Los Antojitos
06.2020 - 05.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Education
High School Diploma -
A. Crawford Mosley High School
Lynn Haven, FL05.2023
Skills
- Order Management
- Guest Engagement
- Telephone reception
- Reservations Management
- Team Collaboration
- Adaptive and creative
- Active listener
Timeline
Server
Jeremiahs Italian Ice
03.2024 - Current
Barista
Starbucks
09.2023 - 03.2024
Host
Los Antojitos
06.2020 - 05.2023
High School Diploma -
A. Crawford Mosley High School
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