Years of work experience
ADAM T WALOCK
Scottsdale,AZ
Summary
Motivated individual with experience in customer service, sales, and marketing. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Eager to learn and enhance skills every day to help achieve goals and become the best version of myself.
Overview
8
8
Work History
Inside Sales Representative
Professional Sports Publications
07.2023 - Current
- Answered customers' questions regarding products, prices,
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Lawn and Landscaping Specialist
Johnson Mowing Services LLC
01.2019 - 07.2023
- Assisted with online and in person marketing efforts to expand customer base with flyers, business cards, and social media postings
- Customer satisfaction - built lasting relationships with clients & partners through weekly visits and conversations
- Assisted in schedule creation & payroll efforts
- Establishing social media presence for company via Instagram
- Oversaw company growth in size and salary
- Expanded companies capabilities and diversified job types throughout years as member
- Operated landscaping equipment with focus on safety and machine longevity.
Delivery Person
Dasher, Door Dash
01.2019 - 05.2023
- Food and grocery
- Delivered items on time and completed customer requests
- 4.91 star rating with positive reviews
- Achieved high rating through good customer service and excellent communication
- Maintained upbeat, positive attitude in busy, customer-focused environment.
House Manager
Phi Delta Theta
08.2020 - 05.2021
- Organized outdoor duties and jobs
- Maintained upkeep of houses outdoor property
- Ensured jobs were completed to high standard before they were finished
- Responsible for any outdoor repairs, duties, and requests
Front Desk Associate
Urban Air Trampoline Park
01.2017 - 01.2019
- Gain experience in customer service and front line sales by attending to hundreds of customers per day
- Enhance customer experience through positive interactions and organized other employees throughout park
- Assisted in cleaning / inventory / maintenance / sales
- Handled cash flow duties after every shift
- Employee of the Month winner in February 2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Umpire
Goddard Baseball Club
01.2016 - 01.2017
- Umpired boys and girls games from ages 4-16
- Worked with fellow umpires as lead of crew
- Helped with concessions and handling money
- Learned social and customer satisfaction skills in a working environment as first job
Education
Bachelor of Science - Business Administration, Marketing
Kansas State University
Manhattan, KS05.2023
Skills
- Overcoming Objections
- Verbal and Written Communication
- Sales and Marketing Methods
- Product and Service Knowledge
- Upselling Techniques
- Time Management
- Customer Relationship Management
- Goals and Performance
Timeline
Inside Sales Representative
Professional Sports Publications
07.2023 - Current
House Manager
Phi Delta Theta
08.2020 - 05.2021
Lawn and Landscaping Specialist
Johnson Mowing Services LLC
01.2019 - 07.2023
Delivery Person
Dasher, Door Dash
01.2019 - 05.2023
Front Desk Associate
Urban Air Trampoline Park
01.2017 - 01.2019
Umpire
Goddard Baseball Club
01.2016 - 01.2017
Bachelor of Science - Business Administration, Marketing
Kansas State University