Adelaide Snow
Summary
Student at Brooklyn College, studying visual arts, history, and music. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Professional, adaptable, and fluent in Spanish. Previous intern experience with not for profit organizations. 8 years experience in hospitality.
Overview
7
7
years of professional experience
Work History
Server
Miriam Restaurant
New Y, NY
07.2023 - Current
- Participated in team meetings to discuss new menu items or changes in policy.
- Served alcoholic beverages responsibly in accordance with state laws.
- Developed positive relationships with regular customers through friendly conversation.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Greeted customers and provided excellent customer service.
Waitress/Bartender
Nizza
New York, NY
07.2022 - 07.2023
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Waitress
Freebird Kitchen and Bar
White Plains, NY
09.2021 - 05.2022
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Barbara Walters Campus Center Assistant
Sarah Lawrence College
Bronxville, NY
09.2020 - 05.2022
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Intern
Unbound Glory Farm
Pomfret, CT
06.2021 - 08.2021
- Plowed and tilled fields to prepare soil for crop planting.
- Watered and fertilized crops consistently to promote healthy growth for later harvests.
- Cultivated soil on designated areas of land to refine and prepare for planting.
- Handled various field tasks, including planting, irrigation, fertilization and pest control.
- Harvested fruits and vegetables by hand.
Waitress
The Maple Counter Cafe
Walla Walla, WA
08.2016 - 01.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Lead Hostess
TMACS
Walla Walla, WA
07.2018 - 09.2020
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Tracked seated guests and available seating using Resy.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Intern
Valpo Surf Project
Valparaiso, Chile
01.2020 - 03.2020
- Managed daily activities to improve company's social media presence.
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
- Prepared and distributed breakfast and lunch to students enrolled with the Valpo Surf Project.
- Organized and maintained proper documentation for students enrolled with the Valpo Surf Project.
- Coordinated student arrivals and departures with their respective caregivers.
- Monitored safety of training, individual exercises and equipment usage to avoid sports injuries.
Education
High School Diploma -
Walla Walla Highschool
Walla Walla, WA06.2019
Bachelor of Arts -
Brooklyn College of The City University of New York
Brooklyn, NYSkills
- Effective customer upselling
- Spanish speaker
- Presentations and public speaking
- Scheduling and calendar management
- Team collaboration
- Point of Sale (POS) system operations
- High-volume dining
- Liquor, wine and food service
References
1. Rachel Nagler
Maple Counter Cafe
hello@maplecountercafe.com
2. David Truscello
Nizza
d.truscello@chefdriven.com
Timeline
Server
Miriam Restaurant
07.2023 - Current
Waitress/Bartender
Nizza
07.2022 - 07.2023
Waitress
Freebird Kitchen and Bar
09.2021 - 05.2022
Intern
Unbound Glory Farm
06.2021 - 08.2021
Barbara Walters Campus Center Assistant
Sarah Lawrence College
09.2020 - 05.2022
Intern
Valpo Surf Project
01.2020 - 03.2020
Lead Hostess
TMACS
07.2018 - 09.2020
Waitress
The Maple Counter Cafe
08.2016 - 01.2021
High School Diploma -
Walla Walla Highschool
Bachelor of Arts -
Brooklyn College of The City University of New York