Adeleigh Thompson
Abilene,TX
Summary
Dynamic leader with proven decision-making capabilities and exceptional guest service skills, honed at 7Brew and Beltway Park Church. Excelled in conflict resolution, boosting customer satisfaction, and fostering team motivation. Demonstrated strong verbal communication and problem-solving abilities, ensuring workplace safety and performance improvement. Achieved notable success in enhancing learning environments and customer experiences.
Overview
5
5
years of professional experience
Work History
Shift Lead
7Brew
09.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Summer Club Staff
Beltway Park Church
06.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
Sunday School Educator
Beltway Park Church
08.2019 - 08.2020
- Participated in professional development opportunities to stay current on educational trends and enhance teaching skills.
- Collaborated with colleagues to develop cross-curricular projects, fostering interdisciplinary connections for students.
- Promoted a positive learning environment by modeling respect, enthusiasm, and a strong work ethic.
- Integrated real-world examples into lessons to make content relevant and relatable for students.
- Improved classroom management by implementing consistent routines and clearly-defined expectations for behavior.
Education
Bachelor of Science - Nursing
Abilene Christian University
Abilene, TX12-2026
Skills
- Guest service
- Decision-making capabilities
- Strong verbal and written communication
- Team motivation
- Conflict Resolution
- Workplace Safety
- Performance Improvement
- Positive Attitude
- Problem-Solving
Timeline
Shift Lead
7Brew
09.2024 - Current
Summer Club Staff
Beltway Park Church
06.2021 - 08.2021
Sunday School Educator
Beltway Park Church
08.2019 - 08.2020
Bachelor of Science - Nursing
Abilene Christian University