Adely Delgado
College Station,TX
Summary
Proven Front Desk Receptionist at Delgado's Tax Services, adept in customer service and data entry, showcasing exceptional telephone etiquette and client communication. Enhanced office efficiency and client satisfaction through meticulous record-keeping and warm visitor receptions. Demonstrates a strong commitment to confidentiality and hospitality, elevating customer experiences.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Delgado's Tax Services
Los Fresnos, TX
03.2022 - 08.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Greeted visitors warmly and directed them to correct personnel or office.
- Responded to customer inquiries via phone, email, and in person.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Clerk
Indian Lake Area Chamber Of Commerce
Indian Lake, Texas
06.2022 - 07.2022
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Answered telephones, directed calls, and took messages.
- Entered data into computer systems accurately and efficiently.
- Organized and maintained filing systems for confidential documents.
- Processed customer payments accurately and efficiently.
- Answered customer inquiries via phone and email.
Education
High School Diploma -
Los Fresnos High School
Los Fresnos05-2023
Sociology
Texas A&M University
College Station, TXSkills
- Appointment confirmation
- Customer service
- Hospitality services
- Email and telephone decorum
- Phone etiquette
- Client communication
- Telephone etiquette
Affiliations
- Involved in Greek Life at A&M
- Volunteer at Aggieland Humane when I have free time
Accomplishments
- Officer position held in my sorority
Languages
Spanish
Limited
References
References available upon request.
Timeline
Clerk
Indian Lake Area Chamber Of Commerce
06.2022 - 07.2022
Front Desk Receptionist
Delgado's Tax Services
03.2022 - 08.2024
High School Diploma -
Los Fresnos High School
Sociology
Texas A&M University