Adia Harper
Cleveland
Summary
Outgoing and organized individual with excellent communication skills and positive, upbeat tone. Possesses strong understanding of organizational communication and administrative principles, adept in managing schedules and drafting correspondence. Ready to contribute to dynamic team, ensuring smooth communication and operational efficiency.
Overview
8
8
years of professional experience
Work History
Crew Member
McDonald's
09.2025 - Current
- Provides exceptional customer service in high-volume environments to enhance guest satisfaction.
- Collaborates with team members to achieve daily operational goals and maintain workflow efficiency.
- Manages cash register transactions accurately, ensuring efficient point-of-sale operations.
- Adapted quickly to changing priorities during peak hours, maintaining productivity levels consistently.
- Resolves customer complaints promptly, contributing to a positive dining experience for guests.
- Works front counter, drive-thru and other areas.
- Takes orders, prepares meals, and collects payments.
- Demonstrates strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Works well with teammates and accepts coaching from management team.
- Accurately operates cash register to process customer payments.
- Fosters positive team environment by assisting coworkers during rush periods.
Assistant Teacher
Three Bears Childcare
06.2018 - Current
- Facilitates engaging learning activities to promote cognitive and social development among children.
- Collaborates with lead teachers to implement individualized education plans for diverse learning needs.
- Monitors classroom behavior and provided positive reinforcement to foster a supportive environment.
- Assists in maintaining classroom organization and cleanliness, ensuring a safe learning space for children.
- Leads small group sessions focused on literacy and numeracy skills, enhancing children's academic readiness.
- Evaluates children's progress through observations and assessments, adjusting instructional strategies as needed for improvement.
- Supervises recess, lunch and daily student intake and dismissal.
- Completes daily reports, meal count sheets, and attendance logs.
- Oversee students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Keeps students on-task with proactive behavior modification and positive reinforcement strategies.
- Seasonal Job
Crew Member
McDonald's
10.2022 - 05.2023
- Provided exceptional customer service in high-volume environments to enhance guest satisfaction.
- Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
- Prepared and served menu items efficiently while adhering to company recipes and guidelines.
- Collaborated with team members to achieve daily operational goals and maintain workflow efficiency.
- Managed cash register transactions accurately, ensuring efficient point-of-sale operations.
- Resolved customer complaints promptly, contributing to a positive dining experience for guests.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
John Adam's College And Career Academy
Cleveland, OH06-2018
No Degree - Digital Media
University of Cincinnati
Cincinnati, OHHigh School Diploma - Journalism And Digital Media
Central State University
Wilberforce, OH05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Self-discipline
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Resilience and persistence
- Valid Driver's license
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- Dancing
- Team Sports
- Passionate about balancing physical health with mental and emotional wellness
- Learning new cooking techniques and expanding my culinary skills
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Enjoy creating and following travel blogs and vlogs
- Watching Movies and TV Shows
- Animal Care
- I enjoy helping others and giving back to the community
- Avid Reader
Timeline
Crew Member
McDonald's
09.2025 - Current
Crew Member
McDonald's
10.2022 - 05.2023
Assistant Teacher
Three Bears Childcare
06.2018 - Current
High School Diploma -
John Adam's College And Career Academy
No Degree - Digital Media
University of Cincinnati
High School Diploma - Journalism And Digital Media
Central State University