Adilene Espinoza
Coalville,UT
Summary
Dedicated administrative professional with a strong background in client support and problem-solving. Expertise in managing office operations, processing invoices, and facilitating onboarding processes to enhance organizational efficiency.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Assemble Park City
Park City, Utah
12.2019 - Current
- Maintained office supplies inventory, coordinating reorders as necessary.
- Assisted in document preparation and editing for reports.
- Supported onboarding processes for new clients by preparing training materials.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Billing using quickbooks to create invoices.
- Keep kitchen clean and tidy.
- Sort mail and deliver to clients' offices, also let them via email that they got mail.
- Executed notary duties for official documents, verifying signatures and identities.
- Support clients with tech issues.
Sales Associate
New Balance Outlet
Park City, Utah
03.2017 - 11.2019
- Assisted customers with product selection and provided personalized recommendations.
- Managed inventory levels and restocked shelves regularly.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Placed special orders or called other stores to find desired items.
Supervisor
Oshkosh
Park City, Utah
09.2015 - 02.2017
- Trained and mentored team members on best practices and operational procedures.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Make sure we hit daily sales goals.
- Do our daily floor changes and promotions sales.
Education
High School Diploma -
Park City High School
Park City, UT06-2014
Skills
- Microsoft Excel
- Onboarding processes
- Office administration
- Client support
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Administrative support
- Appointment scheduling
- Invoice processing
- Mail management
- Excel spreadsheets
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Assemble Park City
12.2019 - Current
Sales Associate
New Balance Outlet
03.2017 - 11.2019
Supervisor
Oshkosh
09.2015 - 02.2017
High School Diploma -
Park City High School