Adina Feldman
Henrietta,NY
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Head Cashier
The Home Depot
Rochester, NY
05.2020 - Current
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Distributing money in cash registers before store opens
- Assist Front End Supervisor in managing cashiers
- Distributing cash increases for registers throughout work day
- Trained in customer service desk
- Trained in paint department
- Trained in vault book keeping for balancing drawers and organizing bank deposits
Student Staff Member
Oasis/Haven
New Paltz, NY
09.2019 - 12.2020
- Weekly training on how to be peer counselor in crisis situation
- In-person and telephone peer counseling
- Roleplay training; learned to talk to peers through issues ranging from roommate conflicts to life-threatening actions
- Performed assessments for self harm, eating disorders, suicide
Cashier
Barista, Sports Center Coffee
Rochester, NY
09.2015 - 12.2019
- Coffee barista at coffee shop within Bill Gray's ice rink
- Worked early mornings and late nights to prepare coffee and espresso drinks for hockey players, their parents, and public skaters
- Opened up and/or closed alone with full access to cash register and cash box
Cashier and Customer Service
Christmas Tree Shops
Henrietta, NY
05.2019 - 08.2019
- Interacting with customers and guiding to find items
- Customer service handling returns, damages, non-taxed transactions, special orders, and in- store announcements
- Opening and closing shifts; counting cash drawers and ensuring all materials were locked up.
Hostess
Mario's Italian Restaurant
Irondequoit, NY
06.2018 - 08.2018
- Hostess and ice cream shop
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Cashier
Charming Charlie
Rochester, NY
06.2017 - 08.2017
- Assisting customers in choosing clothing and accessories for varying style preferences and events
- Reorganizing shelves and displays
- Completed chores involved in closing and checked closing shift leader with counting money from registers.
Education
Master of Science - Mental Health Counseling
St. John Fisher College
Rochester, NY 09.2021 - Current
Bachelor of Arts - Psychology
SUNY New Paltz
New Paltz, NY12.2020
High School Diploma -
Brighton High School
Rochester, NY 09.2013 - 06.2017
Skills
- Problem Solving
- Materials Organization
- Team Collaboration
- Verbal and Written Communication
- Public Speaking
- Flexible and Adaptable
- Attention to Detail
- Customer Service
- Empathy
- Openness
- Genuineness
Timeline
Master of Science - Mental Health Counseling
St. John Fisher College
09.2021 - Current
Head Cashier
The Home Depot
05.2020 - Current
Student Staff Member
Oasis/Haven
09.2019 - 12.2020
Cashier and Customer Service
Christmas Tree Shops
05.2019 - 08.2019
Hostess
Mario's Italian Restaurant
06.2018 - 08.2018
Cashier
Charming Charlie
06.2017 - 08.2017
Cashier
Barista, Sports Center Coffee
09.2015 - 12.2019
High School Diploma -
Brighton High School
09.2013 - 06.2017
Bachelor of Arts - Psychology
SUNY New Paltz
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