Summary
Overview
Work History
Education
Skills
Timeline
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Maereg Gebreyohannes

SeaTac,WA

Summary

Career objective is to bring organization enthusiasm, dedication, responsibility and good ethic through education and past work experience.

Overview

7
7
years of professional experience

Work History

Dispatcher

Hook Trucking Llc
02.2022 - 03.2024
  • Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
  • Streamlined dispatch operations by implementing efficient routing and scheduling systems.
  • providing shipping details to customers.
  • reviewing logs of truck drivers
  • Directed dispatching, routing, and tracking of fleet vehicles.
  • Sent out drivers to assist hourly callers based on locations, needs and worker availability.

Parking Attendant

International Parking Management
02.2017 - 09.2023
  • Enhanced customer satisfaction by efficiently directing vehicles to available parking spaces.
  • Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
  • Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
  • Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
  • Taking payments

Dispatcher

SP+ CORPORATION
02.2019 - 01.2022
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.

Customer Service

Wallgreens
02.2020 - 06.2021
  • Submitted requests and changes into scheduling system and created accurate customer service schedules.
  • Provided excellent customer service through communication and interpersonal skills.
  • Provided outstanding customer service through product knowledge, industry news and destination expertise.
  • Provided prompt, polite and professional in-person and telephone customer service.

Education

Some College (No Degree) - Pharmacy Tech

Seattle Central Community College
Seattle, WA

High School Diploma -

Rainier Beach High School
Seattle, WA
06.2013

Skills

  • Data Entry
  • Route Navigation
  • Work Order Management
  • Service Coordination
  • Team work
  • Document management

Timeline

Dispatcher

Hook Trucking Llc
02.2022 - 03.2024

Customer Service

Wallgreens
02.2020 - 06.2021

Dispatcher

SP+ CORPORATION
02.2019 - 01.2022

Parking Attendant

International Parking Management
02.2017 - 09.2023

Some College (No Degree) - Pharmacy Tech

Seattle Central Community College

High School Diploma -

Rainier Beach High School

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Maereg Gebreyohannes