Maereg Gebreyohannes
SeaTac,WA
Summary
Career objective is to bring organization enthusiasm, dedication, responsibility and good ethic through education and past work experience.
Overview
7
7
years of professional experience
Work History
Dispatcher
Hook Trucking Llc
02.2022 - 03.2024
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Streamlined dispatch operations by implementing efficient routing and scheduling systems.
- providing shipping details to customers.
- reviewing logs of truck drivers
- Directed dispatching, routing, and tracking of fleet vehicles.
- Sent out drivers to assist hourly callers based on locations, needs and worker availability.
Parking Attendant
International Parking Management
02.2017 - 09.2023
- Enhanced customer satisfaction by efficiently directing vehicles to available parking spaces.
- Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
- Taking payments
Dispatcher
SP+ CORPORATION
02.2019 - 01.2022
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Customer Service
Wallgreens
02.2020 - 06.2021
- Submitted requests and changes into scheduling system and created accurate customer service schedules.
- Provided excellent customer service through communication and interpersonal skills.
- Provided outstanding customer service through product knowledge, industry news and destination expertise.
- Provided prompt, polite and professional in-person and telephone customer service.
Education
Some College (No Degree) - Pharmacy Tech
Seattle Central Community College
Seattle, WAHigh School Diploma -
Rainier Beach High School
Seattle, WA06.2013
Skills
- Data Entry
- Route Navigation
- Work Order Management
- Service Coordination
- Team work
- Document management
Timeline
Dispatcher
Hook Trucking Llc
02.2022 - 03.2024
Customer Service
Wallgreens
02.2020 - 06.2021
Dispatcher
SP+ CORPORATION
02.2019 - 01.2022
Parking Attendant
International Parking Management
02.2017 - 09.2023
Some College (No Degree) - Pharmacy Tech
Seattle Central Community College
High School Diploma -
Rainier Beach High School