Adrian Apelacio
Los Angeles,CA
Summary
Shift Leader experienced in enhancing customer experiences and boosting team productivity. Drove sales through effective promotional strategies while managing cash handling and issue resolution. Coordinated schedules and workflows to meet business demands, demonstrating a strong work ethic and resourceful approach.
Overview
9
9
years of professional experience
Work History
Shift Leader
Waldorf Restaurant Group
Culver City, CA
10.2022 - Current
- Increased sales with introduction of promotional strategies that attracted more customers.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Crew Team Member
California Food Management LLC
Culver City, CA
06.2017 - Current
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Trained new team members on standard operating procedures and best practices for food safety.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
Education
High School Diploma -
East Beveryly High School
Santa Monica, CASkills
- Cash handling
- Team leadership
- Issue resolution
- Problem-solving
- Staff training
- Customer service focus
- Flexible schedule
- Positive attitude
Languages
English
Native or Bilingual
Timeline
Shift Leader
Waldorf Restaurant Group
10.2022 - Current
Crew Team Member
California Food Management LLC
06.2017 - Current
High School Diploma -
East Beveryly High School