Accomplished General Manager known for strong team leadership and operational excellence. Experienced in staff development and labor cost control, with a track record of enhancing efficiency and maximizing profitability.
Overview
22
22
years of professional experience
Work History
General Manager
Red Lobster Restaurant
Valdosta, GA
01.2011 - Current
Managed daily operations to ensure smooth workflow and team collaboration.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Social Worker
Saint Joseph Healthcare
Lexington, Ky
10.2003 - 10.2010
Conducted assessments to determine client needs and eligibility for services.
Developed individualized care plans in collaboration with clients and families.
Coordinated with healthcare providers to ensure comprehensive client care.