Dedicated professional with a strong foundation in customer service and teamwork. Skilled in time management and multitasking, consistently delivering high-quality service while optimizing workflow during peak hours.
Overview
3
3
years of professional experience
Work History
Crew Member
Sheetz
Raleigh, NC
04.2026 - Current
Assisted customers with product selection and inquiries to enhance overall shopping experience.
Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
Maintained cleanliness and organization of work area to meet safety standards.
Prepared food and beverage items according to company recipes and quality guidelines.
Collaborated with team members to optimize workflow during peak hours.
Problem Solver
Amazon
Smithfield, NC
08.2025 - 01.2026
Analyzed customer inquiries to provide effective solutions and enhance satisfaction.
Assisted team members in troubleshooting operational issues to improve workflow efficiency.
Collaborated with departments to streamline processes and reduce response times for customer queries.
Utilized Amazon's internal tools to document problem resolution steps and ensure knowledge sharing.
Back of House Associate
Burlington Coat
Garner, NC
02.2025 - 07.2025
Assisted in receiving and processing merchandise shipments efficiently.
Maintained organized back room, optimizing space for inventory accessibility.
Collaborated with team members to ensure cleanliness and safety standards were met.
Supported visual merchandising by organizing stock for sales floor display.
Adapted quickly to changing priorities during high-volume sales periods.
Crew Member
Tri-Arc Food Systems
Wendell, NC
11.2023 - 02.2024
Followed inventory management procedures, restocking shelves as needed for customer accessibility.
Engaged in ongoing training to learn new products and services offered by Bojangles.
Provided exceptional service, contributing to positive customer feedback and repeat business.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.