Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adrian Morales

Adrian Morales

Wendell,NC

Summary

Dedicated professional with a strong foundation in customer service and teamwork. Skilled in time management and multitasking, consistently delivering high-quality service while optimizing workflow during peak hours.

Overview

3
3
years of professional experience

Work History

Crew Member

Sheetz
Raleigh, NC
04.2026 - Current
  • Assisted customers with product selection and inquiries to enhance overall shopping experience.
  • Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
  • Maintained cleanliness and organization of work area to meet safety standards.
  • Prepared food and beverage items according to company recipes and quality guidelines.
  • Collaborated with team members to optimize workflow during peak hours.

Problem Solver

Amazon
Smithfield, NC
08.2025 - 01.2026
  • Analyzed customer inquiries to provide effective solutions and enhance satisfaction.
  • Assisted team members in troubleshooting operational issues to improve workflow efficiency.
  • Collaborated with departments to streamline processes and reduce response times for customer queries.
  • Utilized Amazon's internal tools to document problem resolution steps and ensure knowledge sharing.

Back of House Associate

Burlington Coat
Garner, NC
02.2025 - 07.2025
  • Assisted in receiving and processing merchandise shipments efficiently.
  • Maintained organized back room, optimizing space for inventory accessibility.
  • Collaborated with team members to ensure cleanliness and safety standards were met.
  • Supported visual merchandising by organizing stock for sales floor display.
  • Adapted quickly to changing priorities during high-volume sales periods.

Crew Member

Tri-Arc Food Systems
Wendell, NC
11.2023 - 02.2024
  • Followed inventory management procedures, restocking shelves as needed for customer accessibility.
  • Engaged in ongoing training to learn new products and services offered by Bojangles.
  • Provided exceptional service, contributing to positive customer feedback and repeat business.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Education

High School Diploma -

Corinth Holders High School
Wendell, NC
05.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Fluent bilingualism

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Member

Sheetz
04.2026 - Current

Problem Solver

Amazon
08.2025 - 01.2026

Back of House Associate

Burlington Coat
02.2025 - 07.2025

Crew Member

Tri-Arc Food Systems
11.2023 - 02.2024

High School Diploma -

Corinth Holders High School