Experienced server with 16 years in the field. Skills in fine dining and customer service. Looking for an employment opportunity where I can contribute my strong people skills, friendly disposition, and dedicated work ethic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Capital Grille
Dedham
02.2025 - Current
Provided attentive service to guests in an upscale dining environment.
Assisted in menu knowledge to enhance guest dining experience.
Supported team members during busy service periods to maintain flow.
Provided excellent customer service to ensure satisfaction.
Greeted customers, answered questions, and recommended specials to increase profits.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Stayed informed about daily specials, new menu items, promotions.
Set up tables in between patrons to reduce wait times.
Server/Manager
Losandes
Providence
03.2021 - 02.2025
Supervised daily server operations and ensured team compliance with service standards.
Coordinated staffing schedules to optimize workflow during peak hours.
Managed inventory levels and ordered supplies to maintain optimal stock.
Resolved customer complaints by implementing effective conflict resolution strategies.
Oversaw cash handling procedures to ensure accuracy and security in transactions.
Collaborated with kitchen staff to ensure timely food delivery and presentation.
Motivated staff through acknowledgment of hard work and achievements.
Conducted interviews to evaluate candidates' skills and cultural fit.
Server
Outback Steakhouse
Bellingham
04.2018 - 04.2020
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Magnet Coordinator and Family Engagement Coordinator at Wake County Public School System – East Wake High SchoolMagnet Coordinator and Family Engagement Coordinator at Wake County Public School System – East Wake High School