Adriana Aguilar
Sparks,NV
Summary
Customer-focused Front Desk Receptionist skilled in appointment scheduling, insurance verification, and enhancing operational efficiency. Maintained confidentiality while delivering exceptional service in high-pressure environments. Creates welcoming atmospheres that prioritize customer satisfaction.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Front Desk Receptionist
Reno Diagnostic Centers
Reno, Nevada
07.2024 - Current
- Established a welcoming atmosphere by warmly greeting patients and visitors.
- Coordinated scheduling for clients and visitors, facilitating smooth daily operations.
- Processed patient registrations, enhancing accuracy of medical records.
- Managed insurance verifications, streamlining collection of essential patient information.
- Safeguarded clients' rights by maintaining confidentiality of personal and financial data.
- Maintained a clean and organized front desk area to enhance efficiency.
- Accurately handled cash transactions, balancing register at each shift's end.
Cashier
TJ Maxx
Reno, Nevada
08.2022 - 09.2023
- Handled cash, credit, and gift card transactions accurately at registers.
- Organized checkout areas to streamline transactions and improve customer satisfaction.
- Resolved customer inquiries and issues to enhance overall service quality.
- Delivered high-quality service to patrons using active listening and engagement techniques.
- Coordinated with team members to optimize operations during peak hours.
- Managed inventory through regular restocking and display organization.
- Acquired knowledge of other departments to provide coverage and maintain store operations.
Education
Associate of Science -
Truckee Meadows Community College
Reno, NV07-2026
Skills
- Appointment scheduling
- Insurance verification
- Cash handling
- Customer service
- Time management
- Effective communication
- Team collaboration
- Problem solving
- Confidentiality management
Languages
English
Full Professional
Spanish
Professional
Timeline
Front Desk Receptionist
Reno Diagnostic Centers
07.2024 - Current
Cashier
TJ Maxx
08.2022 - 09.2023
Associate of Science -
Truckee Meadows Community College