ADRIANA DEVILLE
Banner Health
Phoenix,AZ
7
years of professional experience
Organized Team Contributor experienced in managing multiple projects simultaneously while maintaining accuracy. Delivered results through effective task prioritization and consistent deadline adherence.
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Work History
PATIENT FINANCIAL SERVICES REPRESENTATIVE
1 Year 4 Months- Performed registration processes, including data entry, providing patients with information and intake forms, obtaining signatures, and generating population health summaries to ensure accurate patient records.
- Verified insurance eligibility and facilitated pre-certification, referrals, and authorizations to streamline patient access to necessary services.
- Entered payments/ charges for services rendered, balanced cash drawer, and prepared daily bank deposit with necessary paperwork sent to centralized billing.
- Coordinated scheduling of office visits for patients to ensure efficient appointment management., answered phones, and updated patient demographics.
ASSISTANT GENERAL MANAGER
1 Year 7 Months- Managed payroll operations for timely employee compensation. Inputted data into Point of Sale system
- Created employee handbook, training manuals, liquor inventory sheets, server and bartender duty checklists, and food/drink menus
- Collaborated with General Manager to achieve daily revenue goals and streamline finance development, event organization, business development, and recruitment and training processes
- Developed weekly schedules, managed inventory, and ordered products to maintain operational efficiency
- Coordinated with social media team to create engaging content that attracted customers to our location
FRONT OFFICE ASSISTANT
3 Years 5 Months- Entered patient information into database, collected insurance details, and processed payments to ensure accurate billing
- Scheduled and confirmed appointments, directed calls to appropriate extensions, relayed messages accurately, and supported medical records requests for efficient patient care
- Collaborated with office manager to maintain inventory of office supplies, ensuring availability for daily operations
Education
Associate of Arts - General Studies
- Dean's List 2015/2016
- GPA: 3.4 GPA
- Academic and Softball Scholarship Recipient
Skills
Patient Registration
Insurance verification
Electronic Health Records
Efficient Workflow Management
Detail-Oriented
Time management
Effective communication
Problem resolution
Highly Organized
Quick Learner
Positive Team Player
Leadership
Timeline
PATIENT FINANCIAL SERVICES REPRESENTATIVE
Banner Health
12.2023 - 04.2025Read More
ASSISTANT GENERAL MANAGER
Elevated Taproom
04.2022 - 11.2023Read More
FRONT OFFICE ASSISTANT
Parkview Urology Consultants
08.2018 - 01.2022Read More
Trinidad State College
Associate of Arts from General Studies
Read More