Adriana McDaniel
Alhambra,CA
Summary
I am a hardworking and a highly motivated professional eager to lend combined knowledge and skills to enhance business performance. I operate well in both individual and team capacities, while leveraging my work ethic to adapt in multiple work environments. I am a passionate and hard working employee who always goes above and beyond to get my job done right. I have experience ranging from customer service, retail, and sales work.
Overview
3
3
years of professional experience
Work History
BDC Representative
Lexus Of Glendale
02.2024 - Current
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Supported company growth initiatives through participation in marketing campaigns, promotional events, and product launches.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Implemented effective time management strategies to maximize productivity while maintaining a high level of attention to detail.
- Contributed to team objectives in fast-paced environment.
Retail Sales Associate
Footlocker
11.2023 - 02.2024
- Provide friendly and knowledgeable assistance to customers on the floor
- Perform daily opening and closing procedures
- Utilize sales strategies to increase average purchase amounts
- Usage of scanners, registers, POS systems, and computers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Package Handler
FedEx
04.2023 - 12.2023
- Loaded and unloaded packages from trailers
- Followed all safety regulations and procedures while handling packages
- Adapted quickly to changes in workflow as needed while need production goals
- Proved successful working within tight deadlines in a fast-paced environment
- Went to multiple areas of the facility where extra assistance was needed
- Used heavy machinery while following all safety procedures
- Utilized physical strengthen to move mail and packages.
Mail Handler
USPS
12.2022 - 01.2023
- Performed manual sorting of letters and packages
- Inspected mail for damages and took appropriate action to deliver them in good condition
- Processed and handled mail
- Went to different sections of the plant to assist multiple managers
- Completed sorting and delivery of mail to multiple location in a timely manner.
Barista
Coffee Bean and Tea Leaf
10.2021 - 12.2022
- Exhibited excellent communication skills while interacting with customers and co-workers in a professional manner
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Opened and closed the store
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
- Made sure customers were highly satisfied with their orders
- Operated cash registers and POS systems
- Made sure the store followed all safety and health codes.
Education
Temple City High School
Temple City, CA06.2022
Skills
- Customer service
- Time management
- Communication skills
- Teamwork
- POS System
- Warehouse Experience
- Organizational Skills
- Technology
- Sales
- Strong multitasking
- Call center experience
- High production
Community Service
August 2016-June 2020
- Trained new employees on proper use of machinery
- Worked on camera, lighting, audio, and props on a daily
- Built sets for plays and musicals
- Provided technical support during installation, commissioning, maintenance, and repair activities
Timeline
BDC Representative
Lexus Of Glendale
02.2024 - Current
Retail Sales Associate
Footlocker
11.2023 - 02.2024
Package Handler
FedEx
04.2023 - 12.2023
Mail Handler
USPS
12.2022 - 01.2023
Barista
Coffee Bean and Tea Leaf
10.2021 - 12.2022
Temple City High School