Adriana Palma
Architectural Engineer
Muscle Shoals,Alabama
Summary
Highly motivated and eager to thrive in new work environments. Adept at following instructions and utilizing knowledge to excel in any assigned task. Strong sense of organization leading to consistent success in work experience. Ability to focus and quickly grasp assignments, enabling seamless adaptation. Diverse experience in various fields, maintaining a spontaneous and curious approach, always seeking new discoveries.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Crew Member
Rick's Barbecue
08.2024 - Current
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
Crew Memeber
Sonic
09.2023 - 06.2024
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Operated cash register to ring up final bill and process various forms of payment.
- Resolved customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Retrieved guest vehicle quickly to avoid long waits and maximize customer satisfaction.
Cashier
Foodland Plus
07.2023 - 09.2023
- Provided a positive customer experience with fair, friendly, and courteous service
- Registered sales on a cash register by scanning items, itemizing, and totaling customers' purchases
- Resolved customer issues and answered questions
- Bagged purchases as needed and maintained a clean work area for each shift to satisfy customer experience and self-cleanliness
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Zaxby's
12.2022 - 07.2023
- Processed guest orders, handled cash, bagged orders, and prepared beverages accurately and efficiently
- Adhered to established company and departmental procedures, guidelines, and policies
- Maintained sanitation, health, and safety standards in work areas
- Cleaned food preparation areas, cooking surfaces, and utensils
- Verified that prepared food met requirements for quality and quantity
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
Education
High School -
05.2026
- Anticipated Graduation May 2026
- GPA: 3.00
Career Academy - Architectural Drafting/Carpentry
* Industrial Maintenance
* Intro To Drafting/Advanced Drafting
* Architecture & construction foundations
Skills
- Customer Service
- POS System Operations
- Cash Handling
- Leadership
- Punctuality
- Workplace safety
- Multitasking and organization
- Teamwork and collaboration
- Basic math
- Extremely quick learner
Accomplishments
- Skills USA
- US Military National Guard 88M
Club Involvement
- Spanish Club, Constructed a float for a city event as a team in a neat traditional fashion.
- Anchor Club, Created gift bags for Easter for children. Raised money for children's charity and brought toys for children in need.
- Art Club, Learned and created different types of art printing techniques. Learned a variety of shading and learned how to carve press print in a stencil.
- Skills USA, a national, student-led organization that empowers students to become skilled professionals, career-ready leaders, and responsible community members, focusing on career and technical education.
Special Skills And Abilities
- Anticipated customer needs, providing them with excellent customer service while upholding brand standards.
- Meticulously operated POS system transactions, including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
- Supported the opening and closing of each shift demonstrating leadership and punctuality.
Certification
- OSHA 10
- Workplace Safety
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Crew Member - Rick's Barbecue
08.2024 - Current
Crew Memeber - Sonic
09.2023 - 06.2024
Cashier - Foodland Plus
07.2023 - 09.2023
Cashier - Zaxby's
12.2022 - 07.2023
Muscle Shoals High School - High School,
Muscle Shoals Career Academy - Career Academy, Architectural Drafting/Carpentry
Similar Profiles
Parker BissellParker Bissell
Cook/Cook Trainer at Rick's BarbecueCook/Cook Trainer at Rick's Barbecue
Kikki AlfonsoKikki Alfonso
Entertainer at Rick's CabaretEntertainer at Rick's Cabaret
Roberto FernandezRoberto Fernandez
Customer Service Representative at Rick's MeatCustomer Service Representative at Rick's Meat